What happens if I can’t afford to pay?
Contact us immediately if you have problems with payment, and [...]
How can I update my payment method?
You can update your payment method by visiting My Account [...]
Can I get a refund?
Yes, refunds are processed on a pro-rata basis if you [...]
What happens if I pay late or cannot make a payment?
If your account is overdue, you won’t be able to [...]
What are the payment terms?
Our standard invoice period is one month, and invoices are [...]
When will I first be charged for my storage space?
You'll be charged when you complete your online move-in, and [...]
How do I pay?
Our standard payment terms are via Direct Debit. It’s a [...]
