We are open – for our Coronavirus update please click here

 UK Storage Company Coronavirus Update

Last reviewed and updated: 27/03/2020 11:31 - John Lamb, Commercial Manager

We are open! We are uniquely placed to operate fully during the Coronavirus issue. See below for the full details.

Why are we still open?

- If you have already sold your house, terminated your lease or are already in the process of moving house then it can be seen as essential that you keep going with that process. As part of that process many people need to use storage.

- Our storage locations are now completely staffless. Creating a safe, secure environment for you to visit if essential.

- We do not want to restrict our customers from accessing their personal possessions, some of which they may need during isolation and the Coronavirus outbreak.

- All our staff, administrators, managers and directors are working from home. Able to oversee the companies activities while still following government guidelines.

- All our day to day services are operating as normal and open to customers at these difficult times. This is due to our ability to operate the site safely and securely without any staff on site. This is our usual way of operating, so we are practiced in working this way in a safe and secure manner.

If you are visiting site please follow social distancing. If there is already someone unloading or loading where you need to be, please wait until they are out of the way. If you are using a site with a lift, please keep clear of it while someone else is using it.

Our staff are already able to operate the sites remotely, lone working from home and other locations, as they currently do out of hours to help with customer issues.

  •  We recommend all our customers clean their hands before and after visiting site. The two main areas of contact are the security access key pads and using any trollies on site.
  • Please follow all guidance from the government and World Health Organisation (WHO).
  • Please do not visit the site if you are showing any of the symptoms relating to Coronavirus or if you have come in to contact with anyone showing symptoms relating to the virus.
  • If you have booked a self storage unit and the date you require the storage changes for any reason, you can change it at any point. Please contact us and we’d be happy to do that for you.
  • Our sites continue to operate fully and we are as well prepared as possible for this.
  • As always you can contact us by phone seven days a week. Our staff are still working, albeit from home and able to monitor CCTV, open and close gates and doors electronically.

Latest Reviews

See what our customers are saying about our service
Plymouth North

Fantastic service, I had two units over 5yrs whilst I went through three house moves. Everything remained in pristine condition, from furniture to clothes, no deterioration at all. Staff extremely helpful with a friendly, caring attitude. Highly recommend and would use again if I require storage solutions in the future.

Akito Rose
Bristol West

I have been delighted with the service I have received  from the UK storage call  centre.   On a  couple of occasions I have  dealt with Tom who was excellent and in my option went the extra mile to ensure  that all of my self storage requirements were met. A charming and excellent ambassador for the brand and exemplifies how customer  service should be delivered. Well done Tom.

Pat O'Shaughnessy
Bridgwater

We recently rented a unit from you guys for around 7 months. The experience we had was brilliant. Highly recommended storage company! Staff are always friendly and helpful. If we ever needed to rent a unit in the future, We would 100% come back.

Beth Bartlett
Worcester

Personal, Professional, Perfect. If ever a company deserve a good review, it´s this one. I think the Worcester branch is fairly new on the self storage scene but, I cannot fault it for cleanliness, security, ease of use or the professionalism of their staff. I always felt looked after by professional, polite people. So many of these places can be just a numbers exercise for the staff but Chelsea and her colleagues made the extra effort to make me feel as if my belongings were as important as their own. Thank you.

PaulJ

We will never be beaten on price

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