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UKS Price Match
As well as our very simple online booking and check in service, we will always aim to offer the most competitive quote. If you do receive a better quote from another company, please let us know and give us the chance to beat their price.
Price match terms:
Last reviewed: 26/05/2020 13:41 - John Lamb, Commercial Manager
We remain open! We are uniquely placed to operate fully during the Coronavirus issue. See below for the full details. Please note our hours are now back to normal. However, through our web site you can start using our storage at any time with all access details supplied once you have checked-in - just like you do for a flight.
- On the 13th of May it was confirmed the housing market was being started up again, a large amount of our customers use us to enable house moves. Please see this article on the BBC web site.
- If you have already sold your house, terminated your lease or are already in the process of moving house then it can be seen as essential that you keep going with that process. As part of that process many people need to use storage.
- Key workers have storage at our sites and require access to their storage unit.
- Our storage locations are now completely staffless. Creating a safe, secure environment for you to visit if essential.
- We do not want to restrict our customers from accessing their personal possessions, some of which they may need during isolation and the Coronavirus outbreak.
- All our staff, administrators, managers and directors are working from home. Able to oversee the companies activities while still following government guidelines.
- All our day to day services are operating as normal and open to customers at these difficult times. This is due to our ability to operate the site safely and securely without any staff on site. This is our usual way of operating, so we are practiced in working this way in a safe and secure manner.
If you are visiting site please follow social distancing. If there is already someone unloading or loading where you need to be, please wait until they are out of the way. If you are using a site with a lift, please keep clear of it while someone else is using it.
Our staff are already able to operate the sites remotely, lone working from home and other locations, as they currently do out of hours to help with customer issues.
I recently hired a storage unit with uk storage in redruth, customer service was outstanding. The unit was very clean and the site had ample security. Reasonable price and easy to set up. Would definitely recommend and would use again if needed. Thank you once again uk storage redruth.
UK Storage Company is the only storage place I will use from now on. This is a fantastic company and if you need your precious items stored in a spotless, easy access facility at very reasonable rates then the UKstorage company is the place. I found the online booking easy and the room guides super useful for helping me choose the right size. The team are so helpful and friendly and even directed me to on site WC over the phone. The trolleys are all in tip top condition so I was easily able to load and unload myself and I’m barely over 5ft. Not a single negative to say about this company. Thanks everyone.
Fantastic service, I had two units over 5yrs whilst I went through three house moves. Everything remained in pristine condition, from furniture to clothes, no deterioration at all. Staff extremely helpful with a friendly, caring attitude. Highly recommend and would use again if I require storage solutions in the future.
I have been delighted with the service I have received from the UK storage call centre. On a couple of occasions I have dealt with Tom who was excellent and in my option went the extra mile to ensure that all of my self storage requirements were met. A charming and excellent ambassador for the brand and exemplifies how customer service should be delivered. Well done Tom.
We recently rented a unit from you guys for around 7 months. The experience we had was brilliant. Highly recommended storage company! Staff are always friendly and helpful. If we ever needed to rent a unit in the future, We would 100% come back.
Personal, Professional, Perfect. If ever a company deserve a good review, it´s this one. I think the Worcester branch is fairly new on the self storage scene but, I cannot fault it for cleanliness, security, ease of use or the professionalism of their staff. I always felt looked after by professional, polite people. So many of these places can be just a numbers exercise for the staff but Chelsea and her colleagues made the extra effort to make me feel as if my belongings were as important as their own. Thank you.
Having rented storage for over a year from my initial enquiry to my phone call announcing my departure the staff at UK Storage Company were courteous and helpful throughout. Their rates are very competitive and the rental period flexible. The storage facility is clean, secure and easily accessible, provided you have the correct codes of course. There is a good selection of lockers to choose from and again these are clean and bright. A new sealed barrel lock is purchased at the beginning so all keys are in the possession of the renter. Trolleys are provided at the entrance to allow ease of use, the facility is well lit with toilet facilities and lifts provided. Access is available at any time. The same code gives access to the site and the facility itself. The code is also required to exit the compound too. Excellent all round, I will use this company again.
The storage facilities are pristine and well located. The security is second to none. I would highly recommend UK Storage Company in Liverpool to anybody.
I rented storage for a few months while I was in between houses. It was all so easy. Everything online. I could sign up and then start and end whenever I wanted to and I only got charged for when I actually started and stopped using the facility. It was clean and well organised. I would definitely use it again.
First time having to rent a storage unit. Couldn't have been easier. Great communication from the start, secure access, great price deal and to top it off lovely people at the end of the phone when i called in to close my account. If i ever need to rent a storage unit in the area again I'll definitely be using this company.
Very efficient service. Initial set up of storage being made available, access to the site and payment was all done very quickly and smoothly. Storage facilities were very clean and well lit. We were using it to store my daughter's university belongings during the summer holiday. Location for us was handy being on the west side of Swindon, so we could pop along anytime to add/remove items . Terminating use of the storage facility was also handled very efficiently.
We have used the Central Plymouth storage site two summers in a row to store my daughter's belongings when she comes home from uni for 3 to 4 months. Both times reserving the unit, information provided and setting up payment has been easy, with all staff helpful. Units have met our needs, access has been good, units clean and plastic covers provided. You pay for your padlock the first time and then it belongs to you for all future bookings. Closing the account is also easy and is actioned immediately on receipt of email confirming the unit has been emptied. Thanks to all your staff who have made this process painless. Would definitely recommend UK Storage, Plymouth Central.
I was so very happy with every aspect of the service I received from the UK Storage Company throughout the 2.5 years I had items in their Redruth storage facility. Every staff member I ever dealt with at every stage was extremely friendly, helpful and polite - amongst the best customer service I have experienced in the UK. The facility itself is very well-maintained and clean, and easy to use. The units themselves are also very clean and totally weatherproof - I was worried about leaving a variety of items in store for so long in rainy Cornwall, but everything was totally fine! I would definitely use the UK Storage Company again and would recommend them highly to others. Thank you folks!
Would definitely recommend. Very easy to setup and highly professional, helpful staff whenever I needed them
Very easy to arrange,i only needed the storage for a short time and that wasn't a problem. The building was well lit and very clean. I would recommend uk storage
Couldn't have been easier organising and using the storage. The staff at the booking office were brilliant, nothing too much trouble. We did say the guys who monitor the cctv have the best job. They must spend all day watching, and laughing at, numpties like me trying to manoeuvre the trollies. Great service from everyone I dealt with, thank you.
Bit weird to be so fond of such a domestic amenity, but these guys are the absolute bee knees! The storage facility in bedmo is clean and spacious, easy to find and get vehicles in. The customer service team are beyond brilliant; really helpful, intuitive and friendly. Rates are very reasonable and there is a lot of flexibility. Can't recommend highly enough
Stress Free Amazing!! Family told me moving home was stressful, yes it is but I was recommended UK Storage and glad I used them. From start to finish they were amazing. I did it all online, easy peesy! The process was straight forward, prices were the best around bar far, my movers had no issues. The helpline was brilliant, everyone happy to help me. My belongings were safe and secure. I wouldn't hesitate to use again 'if' we ever move, but would defiantly recommend.
Hi ladies & Gents, Wanted to say a big Thank you for the wonderful & professional service you provided for me over the last 3 months. You were so helpful and guided me along the way making the whole experience so very easy. The friendly attitude from everyone was so nice, it was a joy to deal with staff who actually enjoy giving a brilliant customer service experience. The units were immaculate, the ease of access & location was just perfect for me. I would highly recommend UK storage. Kind Regards Sharon
UK Storage Company provide an excellent service. From my first enquiry with them, their staff members were courteous, knowledgeable and efficient. Their storage facility was very secure and clean ensuring that my possession were kept in perfect condition. Their terms and conditions are well set out and easy to understand. There were no 'hidden extras' and I always new how much the storage fees would be. I would have no hesitation in recommending UK Storage Company to others and using their facilities in the future.
The unit we rented was very clean and so was the whole site, there's even a loo inside which I thought was a real nice touch. The whole place is extremely secure with two secure doors at the main entrance that require a pass code, then once in the building you have your own lock for the unit you rent which you buy when you rent the unit to insure no other person could possibly have a key, at first this seemed strange and a waste of money but I get it now, you keep the lock when you vacate the unit too so I suppose if you rent again you will already have a lock. There's plenty of heavy duty trolley trucks to move your stuff on too so that's good. This is such a good idea these self storage lockers, I wish I'd had one 30 years ago when I moved house. There's plenty of different sizes to choose from. We rented a unit in the Wigan branch recently when my daughter moved house and it takes a bit of the stress out of the whole process. Should I need one in the future I won't hesitate to rent again.
Every aspect of this rental process was so easy. I live a long way from the site and was arranging storage for my parents. Quick telephone conversation, all my questions answered, two units booked. Just ahead of our arrival date, confirmation and payments made. Arrived on site, everything as arranged, great clean units. During unloading we realised we did not have enough space, called UK storage (on a Sunday) They called me back within half hour and had found another unit on site. Leaving was just as straight forward, called to give notice, confirmed date left units partway though a month, refunded extra payments. If you want clean in and out storage, dealing with helpful nice staff, these guys are for you! Cannot recommend highly enough. From someone who does not generally do reviews, I hope you get my drift .......
How quick and easy it was to rent storage from this company, I needed it in an emergency everything sorted over the telephone, documentation emailed to me, all sorted in half an hour, quick professional and great communication everything explained in nice simple clear language, would highly recommend.
Very easy to book a unit. When we first went to view we were shown around with someone on the phone. The place is very secure. Would thougherly recommend.
UK storage great place,clean and secure excellent customer service would highly recommend to others.
The stress of moving house was reduced by moving a lot of my belongings into storage for a short while, so that I could move out of my old home and into my new home over a few weeks at an easier pace. The staff on the end of the phone were very polite and helpful. They told me that I could upgrade the size of the storage if I found I needed more when I started to load my things in. The site was easily accessible by pin code at whatever time of day I needed to call. The storage units are clean and easily accessible, with trollies just inside the entrance for ease of moving items into the storage units. Often I was the only person accessing the units but when others were there, we didn't get in each other's way. I would certainly consider renting a storage unit from them again, should I need this type of temporary storage space.
We have been very pleased with the way the UK Storage Company, has helped us in many ways. To have a clean and safe environment, to be able to access your unit is very important. To have equipment ready and available for your use, we found was very helpful. The whole experience was great, I would definitely use this company again.
I decided to use the UK storage company when moving house, which we were doing over the christmas period which was already stressful enough! The process was incredibly quick and easy and we had access to our unit the very same day. The unit itself was immaculate and the site was secure with very easy access, I had no worries at all about leaving my belongings here. Would definitely recommend and would use again in the future
I have used UK storage company on two separate occasions in the last 2 years and both times they have been amazing. The staff have been friendly, approachable and professional. They catered to our needs on both occasions. Nothing was too much trouble, if they said they would e mail us, they did. If we had to phone them there was always someone there to answer the phone and if they didn’t know the answer they found out and got back to us very promptly! Would highly recommend them for personal or professional use. If I need storage again I will contact them immediately. Thanks to everyone at UK storage for making what can be a stressful time totally stress free.
What amazing staff, everyone was so helpful and so friendly, it really was so impressive that i had to review the Company. Do not hesitate to use them , it really restored my faith in customer service.
From the beginning of organising my storage at Redruth the team were so helpful and clear about what was involved. It all went like clockwork. Real value for money. When I no longer needed storage it went like clockwork again. It was a joy. From start to finish they provided friendly, efficient and cost effective service. Thank you.
Helpful, friendly staff - phones answered promptly, queries knowledgeably.
I am very impressed with the help, support and service i received whilst using a storage locker. Highly recommend UK Storage. Very impressed.
The smaller compartments still fit plenty
Am still using my unit. I found them reliable, clean, warm and dry
Storage seems such a simple matter until you come to do i. You expect that one remover leave stuff therè and then few months later a other pick it up, no sweat. In reality you need access for items you suddenly realise you need. You need to unpack and repack. UK storage made this simple with easy access by pin to the site. Emma, Nick and the team even made the one problem i had, a door dropping and sticking closed, a simple matter to resolve. Good price as well.
Excellent team at the Bridgwater depot - friendly and efficient. Would definitely use the storage facility again if needed.
Easy access and great site highly recommended.
Good storage company, helpful staff and good location. Reasonably priced and clean storage facility.
Very clean, tidy, easy to use facility with excellent security. Very friendly and helpful staff as well. Will definately use again if needed and will highly recommend.
First class facilities and great customer service. Strongly recommended.
Great storage company. Reasonable prices. I thought the place was manned, but it's not. This surprised me somewhat. But the process is simple all done by email. They send a code which gives access 24/7. Some other places charge you for access. I can highly recommend UK Storage in Gosport, Hampshire. Will use again if I need storge again.
Friendly reliable service, always someone to assist and resolve things quickly, would use again.
The unit was secure, clean, and with easy access at all times the people I spoke to were very helpful, I used the unit to store all my belongings as i was between house moves would highly recommend them and i would use them again.
Simple, Cost Effective and Stress free experience working with UK Storage Company Yeovil. I have recently had a locker space for 5 months as I was between homes and this new facility was very easy to access, clean and the staff at the end of the phone were always extremely helpful. Great storage company to go with in the Yeovil area, would highly recommend.
Good value, clean, safe and secure storage and great customer service.
The facility is clean and secure. Very easy to speak to the team via the telephone and during every contact they have always been friendly and most helpful.
I needed storage for an undetermined period of time in the Bridgwater area and found UK Storage. The facilities are dry and clean and the security (signin/out) process is very good. The staff are always friendly and helpful and my goods were 100% secure and safe. Highly recommend to anyone looking for short or long term storage.
Highly recommend. Matt, Ryan and the team were extremely helpful and professional with fast and helpful responses throughout. Would definitely use again and suggest anyone else to do the same.Highly recommend. Matt, Ryan and the team were extremely helpful and professional with fast and helpful responses throughout. Would definitely use again and suggest anyone else to do the same.
Good clean secure site
We found the UK storage very easy to use both online and the phone. It’s a clean well run site and secure. We would use it again should the need arise.
Really easy to deal with, great staff, couldn't ask for more.
Found storage nice and clean and very well lit and equipment to help if needed staff all way ready to help
Excellent
24hr access and good prices. They offered the best deal in the area, after I called 5 other storage companies.
Had a storage unit here for 18 months and have been extremely happy with the service and facilities provided. All our stored property has been kept in excellent condition and damp free. I would have awarded 5 stars if the access hours were more extensive however this is an issue emulating from an over zealous planning constraint and not UK Storage. Highly recommended.
For the first contact I spoke to Ryan, over the phone, who gave me a detailed description of the prices, offers and facilities avalable at the Bridgwater branch. When I eventually needed to use the storage facility, Josh was on hand to help with all my questions. During the whole period, starting from the first phone call, lasting over 3 months, and renting three units overall, Josh and Julie could not have been more helpful. Will not hesitate to use them again.
I would say the huge positive for us was to be able to place and store our items at UK Storage Chard and forget about them, being safe and secure, in the midst of a very difficult and complicated house move, the dates and timings of which were by no means certain. My whole experience with UK Storage can be summed up as one of feeling there were a solid, reliable and friendly organisation, and as said, in the middle of a lot of stress and uncertainty that was very much appreciated.
The customer service team are the best The units clean and secure giving a feeling of being safe. No one on the team could have been more helpful nice and sympathetic Cant fault them Thank you
Got a storage locker with these guys, accommodated.me at really short notice. Customer service was excellent and the Worcester facility was really clean and easy to access.
This is the second time we have used this company for storage. The staff were very help full and explained everything we needed to know, site was clean and secure and storage units clean and dry and they supplied covers for bed, sofa, ec
Having never used a storage container before, I was a bit anxious about the entire process, but didn’t need to be. Staff were friendly, helpful and really efficient. Phone was always answered promptly and any questions that I had was always dealt with straight away. Would highly recommend to anyone, and if I ever moved again would definitely use you again.
Extremely clean premises and unit . Heating was installed as we moved in January and our furniture was in perfect condition after 6 months with snow , no sign of dampness . Definitely recommend
When my Mother passed away we had to store the contents of her bungalow,we organised this with the team at uk storage while we we travelling to Gosport from Hertfordshire this was all completed on the move with no problems, the team also suggested The size of the unit which was perfect.The units were clean an well organise, when the time came to empty the unit the completion of the agreement was also seamless.would recommend this site to anyone who needs storage, thanks again to a very professional team. Richard,Hertfordshire
Excellent customer service. Very prompt in setting up contract and giving entry codes. Very clean storage. Pleanty of parking and able to reverse right up to entry doors to load/unload. Pleanty of trolleys available for transporting belongings. Workmen I met on site were really helpful and cheerful. Although I have never used a storage facility before so have nothing to compare it to I think it would be difficult to get better as they have thought of everything to make using the place easy. Would definitely recommend.
Great price, fantastic customer service. I loved how easy was to rent the storage room and how good all experience was from start to the end. I used storage room in Redruth facility for nearly 4 months and I had 24 h access whenever I wanted. Place is very safe with the gates opened by the code which is send to you by txt message. Storage place is very clean and dry, you don't meet anybody during the whole process - big advantage during the lock down time. Very good experience and the cheapest place in the area, definitely recommend!
Very happy with the storage facility, alway clean, security was good, used the storage for about 14months, made contact to confirm no longer required the storage, the staff very helpful, all was good.
Excellent! So simple efficient and easy to use. What a relief to know everything was safe, clean and easily accessible anytime.
Highly Recommended. I can highly recommend UK Storage. They came to me by personal recommendation and I can see why. I dealt with the Bridgwater Branch and found the guys there Rich, Tom and Ben, to name just afew were efficient, polite and very helpful. I had not used storage facilities before and contacted them at short notice. They sorted everything, size required, insurance etc and arranged two units very quickly. Their pricing structure and 50% reduced fee is excellent. For both customer service and storage requirements, I would recommend them to anyone.
This was a clean, secure, easy to navigate storage facility. The staff were so helpful too. Highly recommend
Great customer service from start to finish. The unit was perfect for what I needed
The whole experience from booking the storage, to using the facility, to checking out was easy and explained clearly by the team. There was always someone available over the phone to talk to me, and always with a smile. Thank you. I would use again.
Very easy to find. Can access units with transit size van. Seems secure and nice clean units of different sizes.
Very reasonable rates, always available for help and advice, clean, friendly, couldn't ask for more.
Needed some storage space close to my flat in the city center. Their facility in Bedminster was the ideal location and offered a great choice of different sizes for all needs. Easy access, wide drive ways, very secure and always available friendly customer service make this the only choice for all your storage needs. Highly recommended!!!
Storage Review Quick and easy to arrange. Fantastic service at all levels; the lady I spoke to (Emma) was a great help when I experienced an access issue. First class, I’d would wholeheartedly recommend and would definitely use again
Wonderful service. So helpful. UK Storage Company have been wonderful to deal with. I would highly recommend to anyone . Flexible when I needed to upgrade my storage at the last minute, really helpful, honest and easy to deal with.
Did a job for one of my customers to deliver there furniture here, found it very good how it's a self serving storage place, just backed up the van and in the stuff goes.
A really good storage facility. Extremely secure, and it doesn't cost a fortune to use.
Brilliant storage site. This one is new and filling up well, much better being indoors
Cheap and secure storage
I know it’s just a storage facility but thought I’d leave a few words here. The storage units are great, no condensation or the likes. The staff were all really friendly and helpful. Also website/online facility’s very easy to navigate
Excellent service and value for money. Extremely helpful staff on the phone and nothing was too much trouble. Highly recommend.
Does what it says on the tin ! Longer reduced price deal than most offerings - clean and easy to access. Good admin support and simple sign up process. Recommended.
Great service. Stored some stuff for a few months whilst moving home. By far the most competitively priced in the area and the customer service was excellent!
Excellent Service. The staff were very helpful. Checking in and out of storage was very easy and straightforward. All communication was dealt with promptly. The facilities were very clean and tidy. I’d highly recommend this company for your storage needs.
Clean, secure, great staff , easy to get in and out safely, thank you
Really good facility. UK Storage have been really accommodating, both with the access to the facility and their customer service. Secure facility yet easy access. Had my entire belongings there for 2 months and no concerns.
Very very clean, first time using storage made easy by the lady on the phone. Would be 5 stars but lift to my floor not working, so found me a space on ground floor immediately. Only problem is I have to move to my other space when lift is fixed. Update: the team at UK storage have dealt with concerns re moving out in a very professional manner and are fully deserving of 5 stars. It is never about the problem, it is always about how it is dealt with. Thank you UK Storage Company team
We had to rent a storage unit whilst renovating our new home. The staff were really friendly and helpful, the unit was easily accessible and nice and clean and the 24/7 access was a fantastic bonus. I would highly recommend this company and will use them again if the need ever arises.
Good place to keep your stuff, easy way to find this place, one think is trailer's not big enough in my opinion, two more rounds to take stuff from van to storage. About price nothing wrong I can say because I get good offer
Very, very helpful staff. I needed to put my belongings into storage at a very difficult time in my life and the people at UK Storage were very, very kind and helpful and did everything they could to make things a little bit easier. The storage facility is easy to use and access - especially if you pay for 24 hour access. It is clean and reasonably priced.
Very smooth and efficient service from start to finish. Clean, modern storage facility at Swindon with easy access. The office team were a pleasure to deal with.
Nicely laid out units all ground floor.
Great service. From the first to the final phone call to UK Storage Co Swindon the service was 5 star. Thank you UK Storage team would not hesitate in recommending to others and will return when storage is needed again. Great price too.
This was easy to book, when I contacted them they were really helpful. the facility is simple to access the storage facility is clean and dry, the security cameras all over keeping the place observed. I used a unit for 7 months and everything was fine when collected. Simple process to check out, final statement took off any overpaid weeks and returned the money, a really good experience, the first time I have ever used storage.
The friendly and very responsive team set up my room very quickly the deal and terms and conditions were explained properly. When it came time to stopping the lease, again the team were very responsive and helpful and although it is all done over the phone they are very efficient and communicate very well.
Clean, tidy, efficient, friendly. Easy to find, access is excellent, good lighting, mid town venue (No dark pothole lanes and difficult to find), very modern facility. I visited several times with goods to store and retrieve goods and found it very easy indeed, including when it is getting dark. It was very busy at times but there is sufficient room for everybody to work.
First time I've ever used storage and would definately recommend, site was easy to locate, you can park right outside, use the trolleys provided and unload with ease. You even have the option of 24 hour access.
