We Are Open – Coronavirus Update

 UK Storage Company Coronavirus Update 

Last reviewed: 05/01/2021 11:59 - John Lamb, Commercial Manager

We remain open! We are uniquely placed to operate fully during the Coronavirus / Covid-19 issue. See below for the full details. Please note our hours are as normal. See here for the opening times of self storage near you. 

However, through our web site you can start using our storage at any time with all access details supplied once you have checked-in - just like you do for a flight. 

- Following the latest lockdown (04/01/2020) the government advice is:

"Moving home

You can still move home. People outside your household or support bubble should not help with moving house unless absolutely necessary. Estate and letting agents and removals firms can continue to work. If you are looking to move, you can go to property viewings. Follow the national guidance on moving home safely, which includes advice on social distancing, letting fresh air in, and wearing a face covering." 

- We have had the Health & Safety Authority visit a few of our locations and we're pleased to say they are happy with how we are dealing with the situation and the provisions we have in place.

- Our storage locations are now completely staffless. Creating a safe, secure environment for you to visit if essential. Our site maintenance teams still visit on a regular basis to clean the site and to wipe down and disinfect key areas such as touch pads.

- Some of our staff, administrators, managers and directors are working from home. Able to oversee the companies activities while still following government guidelines.

- All our day to day services are operating as normal and open to customers at these difficult times. This is due to our ability to operate the site safely and securely without any staff on site. This is our usual way of operating, so we are practiced in working this way in a safe and secure manner.

If you are visiting site please follow social distancing. If there is already someone unloading or loading where you need to be, please wait until they are out of the way. If you are using a site with a lift, please keep clear of it while someone else is using it.

Our staff are already able to operate the sites remotely, lone working from home and other locations, as they currently do out of hours to help with customer issues.

  •  We recommend all our customers clean their hands before and after visiting site. The two main areas of contact are the security access key pads and using any trollies on site.
  • Please follow all guidance from the government and World Health Organisation (WHO).
  • Please do not visit the site if you are showing any of the symptoms relating to Coronavirus or if you have come in to contact with anyone showing symptoms relating to the virus.
  • If you have booked a self storage unit and the date you require the storage changes for any reason, you can change it at any point. Please contact us and we’d be happy to do that for you.
  • As always you can contact us by phone seven days a week. Our staff are still working, albeit with the majority working  from home and able to monitor CCTV, open and close gates and doors electronically.

Latest Reviews

See what our customers are saying about our service
Redruth

We needed to use a storage facility for 12 months and picked UK storage for their competitive prices. From start to finish they were a professional and helpful company to deal with. Access to the site was easy and the unit itself was very clean and of a high standard. I even had a rebate for giving up the unit early - I wasn’t expecting that!! Thank you.

Sally31 Murphy
Stoke on Trent

I found the storage unit to be easily accessible, spotlessly clean and very safe, even for a lady on her own to use the facility. The admin staff were more than useful and I know if I need storage facilities again I would not hesitate to use them again.  I will no doubt be recommending them to my friends and neighbours.      Gwen    Llandudno/Stoke on Trent

Gwen
Barnstaple

Fantastic staff and a great secure facility. Will definitely use again should we need storage.

Hannah Cooper
Fareham

FIRST CLASS STORAGE. I had recently purchased a kitchen Howdens, and unfortunately my kitchen fitter could not fit it immediately so consequently had to have it put into storage, from the moment I made my firstphone call to arrange the storage, I spoke to a very helpful member of the staff who set up everything in a matter of minutes, and when the time came came to end the storage period it was met with the same helpfulness. The rates for the storage were very fair and not expensive, so I rate this company very high for everything, and if the need to have anything stored again I would not fail to use this company, also knowing that what is stored is safe and secure. Happy Days A satisfied customer Keith Smith

KeithS-506

We will never be beaten on price

Flexible & upfront self-storage

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