Find your nearest store
UKS Price Match
As well as our very simple online booking and check in service, we will always aim to offer the most competitive quote. If you do receive a better quote from another company, please let us know and give us the chance to beat their price.
Price match terms:
Last reviewed: 28/07/2020 11:02 - John Lamb, Commercial Manager
We remain open! We are uniquely placed to operate fully during the Coronavirus issue. See below for the full details. Please note our hours are now back to normal. See here for the times of self storage near you.
However, through our web site you can start using our storage at any time with all access details supplied once you have checked-in - just like you do for a flight.
- On the 13th of May it was confirmed the housing market was being started up again, a large amount of our customers use us to enable house moves. Please see this article on the BBC web site.
- Our storage locations are now completely staffless. Creating a safe, secure environment for you to visit if essential.
- Some of our staff, administrators, managers and directors are working from home. Able to oversee the companies activities while still following government guidelines.
- All our day to day services are operating as normal and open to customers at these difficult times. This is due to our ability to operate the site safely and securely without any staff on site. This is our usual way of operating, so we are practiced in working this way in a safe and secure manner.
If you are visiting site please follow social distancing. If there is already someone unloading or loading where you need to be, please wait until they are out of the way. If you are using a site with a lift, please keep clear of it while someone else is using it.
Our staff are already able to operate the sites remotely, lone working from home and other locations, as they currently do out of hours to help with customer issues.
Having never used a storage facility before I was anxious about many things. I decided to use UK Storage because they seemed friendly and informative from the first minute of contact. They have lots of different sizes to suit all needs. Security was a main concern for me and my property. The cameras and access systems which are installed put my mind at rest. Access to my property was another concern. But as the unit is open for 7 days a week. That concern was swiftly dealt with Price was good without compromising quality of service. The unit's excellent. The staff are lovely, my property was safe. Job done
I recently hired a storage unit with uk storage in redruth, customer service was outstanding. The unit was very clean and the site had ample security. Reasonable price and easy to set up. Would definitely recommend and would use again if needed. Thank you once again uk storage redruth.
UK Storage Company is the only storage place I will use from now on. This is a fantastic company and if you need your precious items stored in a spotless, easy access facility at very reasonable rates then the UKstorage company is the place. I found the online booking easy and the room guides super useful for helping me choose the right size. The team are so helpful and friendly and even directed me to on site WC over the phone. The trolleys are all in tip top condition so I was easily able to load and unload myself and I’m barely over 5ft. Not a single negative to say about this company. Thanks everyone.
Fantastic service, I had two units over 5yrs whilst I went through three house moves. Everything remained in pristine condition, from furniture to clothes, no deterioration at all. Staff extremely helpful with a friendly, caring attitude. Highly recommend and would use again if I require storage solutions in the future.
I have been delighted with the service I have received from the UK storage call centre. On a couple of occasions I have dealt with Tom who was excellent and in my option went the extra mile to ensure that all of my self storage requirements were met. A charming and excellent ambassador for the brand and exemplifies how customer service should be delivered. Well done Tom.
We recently rented a unit from you guys for around 7 months. The experience we had was brilliant. Highly recommended storage company! Staff are always friendly and helpful. If we ever needed to rent a unit in the future, We would 100% come back.
Personal, Professional, Perfect. If ever a company deserve a good review, it´s this one. I think the Worcester branch is fairly new on the self storage scene but, I cannot fault it for cleanliness, security, ease of use or the professionalism of their staff. I always felt looked after by professional, polite people. So many of these places can be just a numbers exercise for the staff but Chelsea and her colleagues made the extra effort to make me feel as if my belongings were as important as their own. Thank you.
Having rented storage for over a year from my initial enquiry to my phone call announcing my departure the staff at UK Storage Company were courteous and helpful throughout. Their rates are very competitive and the rental period flexible. The storage facility is clean, secure and easily accessible, provided you have the correct codes of course. There is a good selection of lockers to choose from and again these are clean and bright. A new sealed barrel lock is purchased at the beginning so all keys are in the possession of the renter. Trolleys are provided at the entrance to allow ease of use, the facility is well lit with toilet facilities and lifts provided. Access is available at any time. The same code gives access to the site and the facility itself. The code is also required to exit the compound too. Excellent all round, I will use this company again.
The storage facilities are pristine and well located. The security is second to none. I would highly recommend UK Storage Company in Liverpool to anybody.
I rented storage for a few months while I was in between houses. It was all so easy. Everything online. I could sign up and then start and end whenever I wanted to and I only got charged for when I actually started and stopped using the facility. It was clean and well organised. I would definitely use it again.
First time having to rent a storage unit. Couldn't have been easier. Great communication from the start, secure access, great price deal and to top it off lovely people at the end of the phone when i called in to close my account. If i ever need to rent a storage unit in the area again I'll definitely be using this company.
Very efficient service. Initial set up of storage being made available, access to the site and payment was all done very quickly and smoothly. Storage facilities were very clean and well lit. We were using it to store my daughter's university belongings during the summer holiday. Location for us was handy being on the west side of Swindon, so we could pop along anytime to add/remove items . Terminating use of the storage facility was also handled very efficiently.
We have used the Central Plymouth storage site two summers in a row to store my daughter's belongings when she comes home from uni for 3 to 4 months. Both times reserving the unit, information provided and setting up payment has been easy, with all staff helpful. Units have met our needs, access has been good, units clean and plastic covers provided. You pay for your padlock the first time and then it belongs to you for all future bookings. Closing the account is also easy and is actioned immediately on receipt of email confirming the unit has been emptied. Thanks to all your staff who have made this process painless. Would definitely recommend UK Storage, Plymouth Central.
I was so very happy with every aspect of the service I received from the UK Storage Company throughout the 2.5 years I had items in their Redruth storage facility. Every staff member I ever dealt with at every stage was extremely friendly, helpful and polite - amongst the best customer service I have experienced in the UK. The facility itself is very well-maintained and clean, and easy to use. The units themselves are also very clean and totally weatherproof - I was worried about leaving a variety of items in store for so long in rainy Cornwall, but everything was totally fine! I would definitely use the UK Storage Company again and would recommend them highly to others. Thank you folks!
Would definitely recommend. Very easy to setup and highly professional, helpful staff whenever I needed them
Very easy to arrange,i only needed the storage for a short time and that wasn't a problem. The building was well lit and very clean. I would recommend uk storage
Couldn't have been easier organising and using the storage. The staff at the booking office were brilliant, nothing too much trouble. We did say the guys who monitor the cctv have the best job. They must spend all day watching, and laughing at, numpties like me trying to manoeuvre the trollies. Great service from everyone I dealt with, thank you.
Bit weird to be so fond of such a domestic amenity, but these guys are the absolute bee knees! The storage facility in bedmo is clean and spacious, easy to find and get vehicles in. The customer service team are beyond brilliant; really helpful, intuitive and friendly. Rates are very reasonable and there is a lot of flexibility. Can't recommend highly enough
Stress Free Amazing!! Family told me moving home was stressful, yes it is but I was recommended UK Storage and glad I used them. From start to finish they were amazing. I did it all online, easy peesy! The process was straight forward, prices were the best around bar far, my movers had no issues. The helpline was brilliant, everyone happy to help me. My belongings were safe and secure. I wouldn't hesitate to use again 'if' we ever move, but would defiantly recommend.
Hi ladies & Gents, Wanted to say a big Thank you for the wonderful & professional service you provided for me over the last 3 months. You were so helpful and guided me along the way making the whole experience so very easy. The friendly attitude from everyone was so nice, it was a joy to deal with staff who actually enjoy giving a brilliant customer service experience. The units were immaculate, the ease of access & location was just perfect for me. I would highly recommend UK storage. Kind Regards Sharon
UK Storage Company provide an excellent service. From my first enquiry with them, their staff members were courteous, knowledgeable and efficient. Their storage facility was very secure and clean ensuring that my possession were kept in perfect condition. Their terms and conditions are well set out and easy to understand. There were no 'hidden extras' and I always new how much the storage fees would be. I would have no hesitation in recommending UK Storage Company to others and using their facilities in the future.
The unit we rented was very clean and so was the whole site, there's even a loo inside which I thought was a real nice touch. The whole place is extremely secure with two secure doors at the main entrance that require a pass code, then once in the building you have your own lock for the unit you rent which you buy when you rent the unit to insure no other person could possibly have a key, at first this seemed strange and a waste of money but I get it now, you keep the lock when you vacate the unit too so I suppose if you rent again you will already have a lock. There's plenty of heavy duty trolley trucks to move your stuff on too so that's good. This is such a good idea these self storage lockers, I wish I'd had one 30 years ago when I moved house. There's plenty of different sizes to choose from. We rented a unit in the Wigan branch recently when my daughter moved house and it takes a bit of the stress out of the whole process. Should I need one in the future I won't hesitate to rent again.
Every aspect of this rental process was so easy. I live a long way from the site and was arranging storage for my parents. Quick telephone conversation, all my questions answered, two units booked. Just ahead of our arrival date, confirmation and payments made. Arrived on site, everything as arranged, great clean units. During unloading we realised we did not have enough space, called UK storage (on a Sunday) They called me back within half hour and had found another unit on site. Leaving was just as straight forward, called to give notice, confirmed date left units partway though a month, refunded extra payments. If you want clean in and out storage, dealing with helpful nice staff, these guys are for you! Cannot recommend highly enough. From someone who does not generally do reviews, I hope you get my drift .......
How quick and easy it was to rent storage from this company, I needed it in an emergency everything sorted over the telephone, documentation emailed to me, all sorted in half an hour, quick professional and great communication everything explained in nice simple clear language, would highly recommend.
Very easy to book a unit. When we first went to view we were shown around with someone on the phone. The place is very secure. Would thougherly recommend.
UK storage great place,clean and secure excellent customer service would highly recommend to others.
The stress of moving house was reduced by moving a lot of my belongings into storage for a short while, so that I could move out of my old home and into my new home over a few weeks at an easier pace. The staff on the end of the phone were very polite and helpful. They told me that I could upgrade the size of the storage if I found I needed more when I started to load my things in. The site was easily accessible by pin code at whatever time of day I needed to call. The storage units are clean and easily accessible, with trollies just inside the entrance for ease of moving items into the storage units. Often I was the only person accessing the units but when others were there, we didn't get in each other's way. I would certainly consider renting a storage unit from them again, should I need this type of temporary storage space.
We have been very pleased with the way the UK Storage Company, has helped us in many ways. To have a clean and safe environment, to be able to access your unit is very important. To have equipment ready and available for your use, we found was very helpful. The whole experience was great, I would definitely use this company again.
I decided to use the UK storage company when moving house, which we were doing over the christmas period which was already stressful enough! The process was incredibly quick and easy and we had access to our unit the very same day. The unit itself was immaculate and the site was secure with very easy access, I had no worries at all about leaving my belongings here. Would definitely recommend and would use again in the future
I have used UK storage company on two separate occasions in the last 2 years and both times they have been amazing. The staff have been friendly, approachable and professional. They catered to our needs on both occasions. Nothing was too much trouble, if they said they would e mail us, they did. If we had to phone them there was always someone there to answer the phone and if they didn’t know the answer they found out and got back to us very promptly! Would highly recommend them for personal or professional use. If I need storage again I will contact them immediately. Thanks to everyone at UK storage for making what can be a stressful time totally stress free.
What amazing staff, everyone was so helpful and so friendly, it really was so impressive that i had to review the Company. Do not hesitate to use them , it really restored my faith in customer service.
From the beginning of organising my storage at Redruth the team were so helpful and clear about what was involved. It all went like clockwork. Real value for money. When I no longer needed storage it went like clockwork again. It was a joy. From start to finish they provided friendly, efficient and cost effective service. Thank you.
Helpful, friendly staff - phones answered promptly, queries knowledgeably.
I am very impressed with the help, support and service i received whilst using a storage locker. Highly recommend UK Storage. Very impressed.
The smaller compartments still fit plenty
Am still using my unit. I found them reliable, clean, warm and dry
Storage seems such a simple matter until you come to do i. You expect that one remover leave stuff therè and then few months later a other pick it up, no sweat. In reality you need access for items you suddenly realise you need. You need to unpack and repack. UK storage made this simple with easy access by pin to the site. Emma, Nick and the team even made the one problem i had, a door dropping and sticking closed, a simple matter to resolve. Good price as well.
Excellent team at the Bridgwater depot - friendly and efficient. Would definitely use the storage facility again if needed.
Easy access and great site highly recommended.
Good storage company, helpful staff and good location. Reasonably priced and clean storage facility.
Very clean, tidy, easy to use facility with excellent security. Very friendly and helpful staff as well. Will definately use again if needed and will highly recommend.
First class facilities and great customer service. Strongly recommended.
Great storage company. Reasonable prices. I thought the place was manned, but it's not. This surprised me somewhat. But the process is simple all done by email. They send a code which gives access 24/7. Some other places charge you for access. I can highly recommend UK Storage in Gosport, Hampshire. Will use again if I need storge again.
Friendly reliable service, always someone to assist and resolve things quickly, would use again.
The unit was secure, clean, and with easy access at all times the people I spoke to were very helpful, I used the unit to store all my belongings as i was between house moves would highly recommend them and i would use them again.
Simple, Cost Effective and Stress free experience working with UK Storage Company Yeovil. I have recently had a locker space for 5 months as I was between homes and this new facility was very easy to access, clean and the staff at the end of the phone were always extremely helpful. Great storage company to go with in the Yeovil area, would highly recommend.
Good value, clean, safe and secure storage and great customer service.
The facility is clean and secure. Very easy to speak to the team via the telephone and during every contact they have always been friendly and most helpful.
I needed storage for an undetermined period of time in the Bridgwater area and found UK Storage. The facilities are dry and clean and the security (signin/out) process is very good. The staff are always friendly and helpful and my goods were 100% secure and safe. Highly recommend to anyone looking for short or long term storage.
Highly recommend. Matt, Ryan and the team were extremely helpful and professional with fast and helpful responses throughout. Would definitely use again and suggest anyone else to do the same.Highly recommend. Matt, Ryan and the team were extremely helpful and professional with fast and helpful responses throughout. Would definitely use again and suggest anyone else to do the same.
Good clean secure site
We found the UK storage very easy to use both online and the phone. It’s a clean well run site and secure. We would use it again should the need arise.
Really easy to deal with, great staff, couldn't ask for more.
Found storage nice and clean and very well lit and equipment to help if needed staff all way ready to help
Excellent
24hr access and good prices. They offered the best deal in the area, after I called 5 other storage companies.
Had a storage unit here for 18 months and have been extremely happy with the service and facilities provided. All our stored property has been kept in excellent condition and damp free. I would have awarded 5 stars if the access hours were more extensive however this is an issue emulating from an over zealous planning constraint and not UK Storage. Highly recommended.
For the first contact I spoke to Ryan, over the phone, who gave me a detailed description of the prices, offers and facilities avalable at the Bridgwater branch. When I eventually needed to use the storage facility, Josh was on hand to help with all my questions. During the whole period, starting from the first phone call, lasting over 3 months, and renting three units overall, Josh and Julie could not have been more helpful. Will not hesitate to use them again.
I would say the huge positive for us was to be able to place and store our items at UK Storage Chard and forget about them, being safe and secure, in the midst of a very difficult and complicated house move, the dates and timings of which were by no means certain. My whole experience with UK Storage can be summed up as one of feeling there were a solid, reliable and friendly organisation, and as said, in the middle of a lot of stress and uncertainty that was very much appreciated.
The customer service team are the best The units clean and secure giving a feeling of being safe. No one on the team could have been more helpful nice and sympathetic Cant fault them Thank you
Got a storage locker with these guys, accommodated.me at really short notice. Customer service was excellent and the Worcester facility was really clean and easy to access.
This is the second time we have used this company for storage. The staff were very help full and explained everything we needed to know, site was clean and secure and storage units clean and dry and they supplied covers for bed, sofa, ec
Having never used a storage container before, I was a bit anxious about the entire process, but didn’t need to be. Staff were friendly, helpful and really efficient. Phone was always answered promptly and any questions that I had was always dealt with straight away. Would highly recommend to anyone, and if I ever moved again would definitely use you again.
Extremely clean premises and unit . Heating was installed as we moved in January and our furniture was in perfect condition after 6 months with snow , no sign of dampness . Definitely recommend
When my Mother passed away we had to store the contents of her bungalow,we organised this with the team at uk storage while we we travelling to Gosport from Hertfordshire this was all completed on the move with no problems, the team also suggested The size of the unit which was perfect.The units were clean an well organise, when the time came to empty the unit the completion of the agreement was also seamless.would recommend this site to anyone who needs storage, thanks again to a very professional team. Richard,Hertfordshire
Excellent customer service. Very prompt in setting up contract and giving entry codes. Very clean storage. Pleanty of parking and able to reverse right up to entry doors to load/unload. Pleanty of trolleys available for transporting belongings. Workmen I met on site were really helpful and cheerful. Although I have never used a storage facility before so have nothing to compare it to I think it would be difficult to get better as they have thought of everything to make using the place easy. Would definitely recommend.
Clean, friendly and good access.
This storage facility was excellent value for money. The units were clean and dry and easily accessible. Any questions I had were quickly answered by the team who were always very helpful. I would highly recommend this company
Really easy storage, friendly staff and really straightford to setup.
I used them only for a short period of time but it was just what I needed, it seemed brand new, clean corridors and storage unit.
Nice and close to the motorway for me. The opening deal was fantastic and was just what I was looking for. I would recommend it.
Very easy to set up, good staff.
Emma, Tom and all the team at UK storage went out of their way to make the experience of using their company a pleasure. Nothing was too much trouble, whether it was answering my questions or addressing unforeseen issues.I have used a number of storage companies in the past and in my opinion these would sit top of the pile.I would have no hesitation of recommending them to anyone needing storage . Finally the simplicity and safety of their automated entry and exit made life so much more easier.
EASING THE BURDEN OF LIVING IN TEMPORARY ACCOMMODATION. Good safe place to leave your treasured belongings with easy access when required. Easy access was very important for me and my family whilst we lived in temporary accommodation.
We found this facility to be perfect for our needs. Location and access were ideal. The booking process was clear and straightforward with a wide range of storage options (and a welcome discounted initial rate). The facility was clean and appeared well maintained. All contact with staff was courteous, friendly and helpful at enquiry, during use and on completion. We would use again - thank you UK Storage!
WONDERFUL STORAGE SOLUTION! What a great solution! So much stuff to sort through as we prep to move but no time to go through everything ahead of marketing the house! Professional and clear process all supported bya wonderful friendly and efficient team. Storage site is well setup and secure. Walkways and unit itself is clean and roomy. Great parking and flatbed trolleys being available all just add to it being a positive experience. Will def not hesitate to use again in the future as needed - thank you for making things so easy
BRILLIANT SERVICE! We used the storage unit for my daughter’s university bits between terms and we couldn’t have been happier with the service! Excellent value for money, local, easy to access, spotlessly clean storage unit and really secure. Great customer service just added to a brilliant service, thank you so much and a special mention to Julie! Thank you!
Don’t normally publicly review. However, service from web based query to no deposit online booking was perfect. Had a few complex different queries and changes through my storage rental period and each was answered directly and quickly by helpful, cheerful staff. Highly recommended (also was the cheapest).
Easy, clean, staff always at the end of the phone to help. Very straightforward. And I'm pleased to say that when I emptied my unit they closed down my account and refunded a couple of unused week's worth of rental within 2 days. Would use again :)
I used the storage to help with house moving, we found it very easy to use and the staff were very helpful . I only needed a few weeks storage , but when COVID hit it left me in a difficult position . The staff at the storage helped me lengthen my contract and really understood my position. I would recommend this company because I found them to be incredibly helpful and the facility and security are second to non !
We used the UK Storage Companies facility in Yeovil for storing household items between house moves. The facility was always clean, bright and dry and we never had any problems getting in or out with our storage. When we did have a question we only had to make a quick phone call and spoke to someone in the office. I would recommend UK Storage Company to anyone and I would use again if needed.
I used the Worcester facility to store some items whilst I was relocating and would definitely recommend them. Very quick and easy to set up an account and move in. The facility is also maintained to a high standard and customer service always prompt to respond via email when I needed their help. 5/5.
Brilliant storage for daughters uni things great price thanks
GOOD EFFICIENT SERVICE. Wanted to store something for just a couple of months, which turned into a longer time because of the current situation. Good offer on price for first two months, staff were very helpful when I first booked the storage and again when I spoke to them about using it for longer. Ideally could have done with a slightly larger unit than recommended for what I was storing. Overall happy with storage, price and service.
Straightforward and easy to book and use.Helpful staff and would certainly use again.
UK Storage Company have been wonderful to deal with. I would highly recommend to anyone . Flexible when I needed to upgrade my storage at the last minute, really helpful, honest and easy to deal with.
This facility is superb! Very easy sign up process, fast and most excellent. The facility is very clean, and secure. The units are a great size, and the staff are always available via telephone 24/7. I completely recommend them and would not hesitate to use this fab company again.. Excellent!!
We needed storage at short notice due to emptying my parents house. Having no experience with storage companies I did a search of those available in Swindon and started making enquiries. UK Storage responded very quickly to my initial enquiry and quoted a really good price with an initial discount. They clearly explained what I was getting for my money and how the pricing worked. The staff were really helpful and friendly and always answered my queries in good time. When it came to taking out the unit the process was all done on line and was simple to understand and quick to complete. The unit felt secure as did the whole complex and was clean and tidy. We found getting in and out easy and once we had finished with the unit the process for ending the contract was again simple. We would definitely use UK Storage again - their customer service was excellent, their staff friendly and helpful and the whole process simple and painless. Thank you!
First class service, helpful and friendly.
Excellent facility.
EXCELLENT STORAGE. Easy to deal with, easy to set up and easy to use. Clean and tidy . Excellent facility exactly what we needed during our house move
Our storage unit at Swadlincote has been a life saver when trying to move house before and during the pandemic. No hidden payments, someone is always on hand to answer the phone and help. The storage unit is 24/7 access so it's super easy to go there and check on or move your things. The place itself is very very clean and still smells brand new. Upon checking out of our unit, the lady on the phone was super lovely and I could tell she wanted to help. Thanks to UK Storage Company our house moving journey has been a lot easier.
Excellent service, I used UK storage whilst moving home. Cost of unit was reasonable and managed to fit whole contents of a two bed house in one medium sized unit. No damage or damp on furniture, easy to load and unload unit, will definitely use again if needed
GREAT SERVICE. Cost effective - the staff at Gloucester went out of their way to find the best price for my needs based on space and length of time required. Small print - nothing hidden easy to understand and no obstacles to cancel Operation - painless clear instructions for taking on and vacating Staff - every person I dealt with from beginning to end was professional friendly and efficient Recommend highly thank you
Used UK Storage during a house move, had to move our storage start date a few time due to Covid 19 lock down, customer service was excellent fast response each time via email, even changing storage size. This is unmanned but someone always on the phone if needed, no issues getting access would definitely recommend.
This is the 2nd time I have used UK storage between house moves and I would not hesitate to use them again in future. Their service is professional and the moving in and out process made so easy by all the dedicated team. Well done guys you are doing a fantastic job.
The setting up process was quick and easy. Anyone I've spoken to on the phone has been helpful and efficient. The building has always been clean and easy to access. We gave notice on our unit and then due to Covid we had to cancel that and everything was handled well. We've left now but would definitely use them again.
Fantastic service, lovely staff, great prices and clean, safe storage. These guys were amazing, I had no idea what size unit I would need so they talked me through it and got me the perfect size. They never tried to up size me or pay for a unit that was too big. Will definitely use them again! Thanks guys!
Very clean very safe very accessible no problem would recommend to anyone regards to the team
Great service, helpful all the way from beginning to end.
