We started trading in June 2005 with just one location in Bridgwater, Somerset. Husband and wife team, Keith and Cathy ran the business on their own, doing everything from meeting and greeting customers to sweeping the floors and cleaning the toilets! As you can imagine at the time finances were very tight. We could not afford to heat our home and we were often working long hours, sleeping at the facility at times.
When we finally managed to branch out and open our second self storage in Taunton, it was like our new baby and as we’ve added each new site that approach hasn’t changed with the same care and attention given to each one. We now have a team of excellent staff who help us take care of everything but we haven’t forgotten where we came from.
We like each customer to be greeted with a friendly smile and a warm welcome. We also haven’t forgotten what it’s like to be on a tight budget and so we aim to offer an excellent service but we also aim for it to be well priced too. We hope your experience of our company is the way we always hoped and planned.
The unit we rented was very clean and so was the whole site, there's even a loo inside which I thought was a real nice touch. The whole place is extremely secure with two secure doors at the main entrance that require a pass code, then once in the building you have your own lock for the unit you rent which you buy when you rent the unit to insure no other person could possibly have a key, at first this seemed strange and a waste of money but I get it now, you keep the lock when you vacate the unit too so I suppose if you rent again you will already have a lock. There's plenty of heavy duty trolley trucks to move your stuff on too so that's good. This is such a good idea these self storage lockers, I wish I'd had one 30 years ago when I moved house. There's plenty of different sizes to choose from. We rented a unit in the Wigan branch recently when my daughter moved house and it takes a bit of the stress out of the whole process. Should I need one in the future I won't hesitate to rent again.
Every aspect of this rental process was so easy. I live a long way from the site and was arranging storage for my parents. Quick telephone conversation, all my questions answered, two units booked. Just ahead of our arrival date, confirmation and payments made. Arrived on site, everything as arranged, great clean units. During unloading we realised we did not have enough space, called UK storage (on a Sunday) They called me back within half hour and had found another unit on site. Leaving was just as straight forward, called to give notice, confirmed date left units partway though a month, refunded extra payments. If you want clean in and out storage, dealing with helpful nice staff, these guys are for you! Cannot recommend highly enough. From someone who does not generally do reviews, I hope you get my drift .......
Hi I needed a short term storage facility approximately 2 weeks ,I came across Uk Storage on FB ,so I spoke to them by phone and I have to say it was a first class service from start to finish ,the facility itself was spotless and I would not hesitate to use them again also must say great value for money I would certainly recommend them. Thanks UK Storage Company.
How quick and easy it was to rent storage from this company, I needed it in an emergency everything sorted over the telephone, documentation emailed to me, all sorted in half an hour, quick professional and great communication everything explained in nice simple clear language, would highly recommend.
Very easy to book a unit. When we first went to view we were shown around with someone on the phone. The place is very secure. Would thougherly recommend.
UK storage great place,clean and secure excellent customer service would highly recommend to others.
The stress of moving house was reduced by moving a lot of my belongings into storage for a short while, so that I could move out of my old home and into my new home over a few weeks at an easier pace. The staff on the end of the phone were very polite and helpful. They told me that I could upgrade the size of the storage if I found I needed more when I started to load my things in. The site was easily accessible by pin code at whatever time of day I needed to call. The storage units are clean and easily accessible, with trollies just inside the entrance for ease of moving items into the storage units. Often I was the only person accessing the units but when others were there, we didn't get in each other's way. I would certainly consider renting a storage unit from them again, should I need this type of temporary storage space.
We have been very pleased with the way the UK Storage Company, has helped us in many ways. To have a clean and safe environment, to be able to access your unit is very important. To have equipment ready and available for your use, we found was very helpful. The whole experience was great, I would definitely use this company again.
I decided to use the UK storage company when moving house, which we were doing over the christmas period which was already stressful enough! The process was incredibly quick and easy and we had access to our unit the very same day. The unit itself was immaculate and the site was secure with very easy access, I had no worries at all about leaving my belongings here. Would definitely recommend and would use again in the future
I have used UK storage company on two separate occasions in the last 2 years and both times they have been amazing. The staff have been friendly, approachable and professional. They catered to our needs on both occasions. Nothing was too much trouble, if they said they would e mail us, they did. If we had to phone them there was always someone there to answer the phone and if they didn’t know the answer they found out and got back to us very promptly! Would highly recommend them for personal or professional use. If I need storage again I will contact them immediately. Thanks to everyone at UK storage for making what can be a stressful time totally stress free.
What amazing staff, everyone was so helpful and so friendly, it really was so impressive that i had to review the Company. Do not hesitate to use them , it really restored my faith in customer service.
From the beginning of organising my storage at Redruth the team were so helpful and clear about what was involved. It all went like clockwork. Real value for money. When I no longer needed storage it went like clockwork again. It was a joy. From start to finish they provided friendly, efficient and cost effective service. Thank you.
Helpful, friendly staff - phones answered promptly, queries knowledgeably.
I am very impressed with the help, support and service i received whilst using a storage locker. Highly recommend UK Storage. Very impressed.
The smaller compartments still fit plenty
Am still using my unit. I found them reliable, clean, warm and dry
Storage seems such a simple matter until you come to do i. You expect that one remover leave stuff therè and then few months later a other pick it up, no sweat. In reality you need access for items you suddenly realise you need. You need to unpack and repack. UK storage made this simple with easy access by pin to the site. Emma, Nick and the team even made the one problem i had, a door dropping and sticking closed, a simple matter to resolve. Good price as well.
Excellent team at the Bridgwater depot - friendly and efficient. Would definitely use the storage facility again if needed.
Easy access and great site highly recommended.
Good storage company, helpful staff and good location. Reasonably priced and clean storage facility.
Very clean, tidy, easy to use facility with excellent security. Very friendly and helpful staff as well. Will definately use again if needed and will highly recommend.
First class facilities and great customer service. Strongly recommended.
Great storage company. Reasonable prices. I thought the place was manned, but it's not. This surprised me somewhat. But the process is simple all done by email. They send a code which gives access 24/7. Some other places charge you for access. I can highly recommend UK Storage in Gosport, Hampshire. Will use again if I need storge again.
Friendly reliable service, always someone to assist and resolve things quickly, would use again.
The unit was secure, clean, and with easy access at all times the people I spoke to were very helpful, I used the unit to store all my belongings as i was between house moves would highly recommend them and i would use them again.
Simple, Cost Effective and Stress free experience working with UK Storage Company Yeovil. I have recently had a locker space for 5 months as I was between homes and this new facility was very easy to access, clean and the staff at the end of the phone were always extremely helpful. Great storage company to go with in the Yeovil area, would highly recommend.
Good value, clean, safe and secure storage and great customer service.
The facility is clean and secure. Very easy to speak to the team via the telephone and during every contact they have always been friendly and most helpful.
I needed storage for an undetermined period of time in the Bridgwater area and found UK Storage. The facilities are dry and clean and the security (signin/out) process is very good. The staff are always friendly and helpful and my goods were 100% secure and safe. Highly recommend to anyone looking for short or long term storage.
Highly recommend. Matt, Ryan and the team were extremely helpful and professional with fast and helpful responses throughout. Would definitely use again and suggest anyone else to do the same.Highly recommend. Matt, Ryan and the team were extremely helpful and professional with fast and helpful responses throughout. Would definitely use again and suggest anyone else to do the same.
Good clean secure site
We found the UK storage very easy to use both online and the phone. It’s a clean well run site and secure. We would use it again should the need arise.
Really easy to deal with, great staff, couldn't ask for more.
Found storage nice and clean and very well lit and equipment to help if needed staff all way ready to help
24hr access and good prices. They offered the best deal in the area, after I called 5 other storage companies.
Had a storage unit here for 18 months and have been extremely happy with the service and facilities provided. All our stored property has been kept in excellent condition and damp free. I would have awarded 5 stars if the access hours were more extensive however this is an issue emulating from an over zealous planning constraint and not UK Storage. Highly recommended.
For the first contact I spoke to Ryan, over the phone, who gave me a detailed description of the prices, offers and facilities avalable at the Bridgwater branch. When I eventually needed to use the storage facility, Josh was on hand to help with all my questions. During the whole period, starting from the first phone call, lasting over 3 months, and renting three units overall, Josh and Julie could not have been more helpful. Will not hesitate to use them again.
I would say the huge positive for us was to be able to place and store our items at UK Storage Chard and forget about them, being safe and secure, in the midst of a very difficult and complicated house move, the dates and timings of which were by no means certain. My whole experience with UK Storage can be summed up as one of feeling there were a solid, reliable and friendly organisation, and as said, in the middle of a lot of stress and uncertainty that was very much appreciated.
The customer service team are the best The units clean and secure giving a feeling of being safe. No one on the team could have been more helpful nice and sympathetic Cant fault them Thank you
Got a storage locker with these guys, accommodated.me at really short notice. Customer service was excellent and the Worcester facility was really clean and easy to access.
This is the second time we have used this company for storage. The staff were very help full and explained everything we needed to know, site was clean and secure and storage units clean and dry and they supplied covers for bed, sofa, ec
Having never used a storage container before, I was a bit anxious about the entire process, but didn’t need to be. Staff were friendly, helpful and really efficient. Phone was always answered promptly and any questions that I had was always dealt with straight away. Would highly recommend to anyone, and if I ever moved again would definitely use you again.
Extremely clean premises and unit . Heating was installed as we moved in January and our furniture was in perfect condition after 6 months with snow , no sign of dampness . Definitely recommend
When my Mother passed away we had to store the contents of her bungalow,we organised this with the team at uk storage while we we travelling to Gosport from Hertfordshire this was all completed on the move with no problems, the team also suggested The size of the unit which was perfect.The units were clean an well organise, when the time came to empty the unit the completion of the agreement was also seamless.would recommend this site to anyone who needs storage, thanks again to a very professional team. Richard,Hertfordshire
Excellent customer service. Very prompt in setting up contract and giving entry codes. Very clean storage. Pleanty of parking and able to reverse right up to entry doors to load/unload. Pleanty of trolleys available for transporting belongings. Workmen I met on site were really helpful and cheerful. Although I have never used a storage facility before so have nothing to compare it to I think it would be difficult to get better as they have thought of everything to make using the place easy. Would definitely recommend.
Excellent service. Would definitely use UK storage again. Easy process. Excellent staff and extremely helpful. We used them for storing our furniture before we moved in. very clean premises and plenty of trolleys .Nothing was to much trouble. Painless house move.
This company for storage is the best. Staff very efficient and reliable and nothing is to much trouble to them . That's why they got 5 * from me. Thank you Peter Botting.
Ukstorage is a place I found local to me that's secure and under 24hr CCTV with friendly customer service and suitable units to store your personal items under lock and key . Great place to leave items securely if say moving home,just need to de clutter or any other use. Reasonably priced depend on size needed and would definitely recommend to anyone .would use again .brilliant
UK Storage First Class First class company. The staff are very helpful and the units are clean and secure. If you are looking for storage they are competitive on price and i would recommend them
Great customer service very easy to sort out and very well priced... I would highly recommend uk storage
In my experience with this company i found that everytime i phoned to speak to someone they were always Very pleasant, helpful and always polite.
5 Stars Really clean facility and staff are very helpful and just a phone call away .... special mention to Tannith ( The crazy lady ) thanks for all your help. Highly recommend this facility.
Excellent service received . Will highly recommend
Easy to get to twenty four hours a day, seven days a week. Half price for the first six weeks which is a bargain. The place is very clean and well laid out with various sizes of units for hire. The traffic on the main Gosport road is the only drawback if you want to get out during the day, as it is almost non stop especially during peak periods.
Excellent and friendly service. The team were great and on the ball at all times. They set everything up while I was still overseas. I was a little nervous as I hadn’t used storage in the UK before. Everything went smoothly and I was reassured by their professionalism. This remained true on my return. I would strongly recommend.
Most help full staff, first class, in fact I could not fault anything, would use again, very many thanks , Roger
Reliable, competitive pricing and great customer service from a friendly and helpful team. Would recommend storing here, safe, secure units and easy access.
Easy to get to, clean tidy and spacious.
Great place nice and clean easy access secure nice wide lifts and customer service is excellent I will highly recommend UK storage and very cheap you buy a lock which is yours to keep u get your own access code the whole site is clean like new there even trollies you can use even got a refund for the week I didn't use
Very helpful ,very easy to talk to and obtain storage.
They always try to help in any way thay can
Highly recommended clean easy access and friendly helpful staff when dealing with account
I booked a small storage room for a small amount of sentimental goods coming from South Africa. The goods were collected in South Africa in January, but the projected arrival date of the goods was anywhere from one to three months. UK storage were completely tolerant of the uncertainties in dates and happily amend expected arrival dates accordingly by rolling my contract forward.The Goods finally arrived at UK Storage on the 9th April 2019. I was also the recipient of a reduced price offer which I was most grateful for. Overall, the best Organisation I have dealt with in years. A full 10/10. C. A. Brockway.
UK Storage at Bedminster was perfect for me when I came back to the UK after many years in the USA. The storage units are so convenient and the staff are always helpful.
Secure facility with 24/7 access. Always very clean and tidy, and was perfect for furniture storage for several months whilst moving house.
We used this storage centre for just 5 weeks while we moved into rented while we waited to complete on our new home. It was so easy to set up and amazing prices compared to other units in the area. The whole process of setting up, getting all the paperwork signed, obtaining the unit and code for access was really easy and straight forward and the same when it come to closing the account, 2 weeks notice was all was required to exit it and then was given extra time to clear it out by as was paid up to a certain date. The centre was clean and well looked after and I defiantly felt that our whole life’s processions were safe and secure. Highly recommend to all and would defiantly use again if needed in the future. Great price for the size unit and easily fitted in our whole large 3 bedroom house worth of things. Great service from all I spoke to from the beginning to the end. Bristol road Gloucester uk storage centre thank you very much!!
Very easy too use and the call handlers are always polite and happy, nothings too much for them too do! Would definitely use this facility again!!
Wonderful company and staff always available and very helpful. The storage units are easily accessed at anytime whilst also secure. Will definetly be using UK storage again if needed. Great price for the size we had aswell.
During our house move we needed the use of storage, U.K. storage in Bridgwater we’re not only competitively priced but offered an efficient courteous service. The room was clean & all equipment needed ie trolleys & the use of one of their vans for one day were of a high standard. Many thanks I would not hesitate to recommend this company.
If you need to store stuff this is the place.
The staff were extremely helpful and on the end of the phone when I lost my keys. They sorted out a locksmith very quickly and at very reasonable costs. I would thoroughly recommend them.
Excellent customer service from the team. The storage unit is clean and easily accessible too. Everything was dealt with promptly at the start and finish of our contract. It was ideal to store our household items between the time we sold our old place and when we were able to move into our new house.
Excellent friendly service. Very clean. Easily accessible made simpler by supply of useful equipment. Includes free van hire for initial move. Have used for long term storage on 2 occasions now and will use again.
The storage unit is not very far from our home, its convenient, clean, easy accessible and great value for money, also when you call UK storage the team ard very helpful,plus when you get the lock when you take on the unit you keep it for future use like I have done. Well done to all and should I need you again in the future I will not hesitate to call on you again.
I have used UK Storage in Plymouth several times and always found them to be very helpful. Booking a unit(of which there are many sizes to choose from)is very easy just requiring a telephone call if one doesnt want to use internet. Entry codes and directions to one's chosen unit are given this.way. Staff.are.always relaxed and knowledgeable. Vehicle entry is easy and most can get very close to the chosen unit.
Thank you for the professional way that you helped me to choose the storage unit I wanted. Emma, Tom and John I have spoken with and they were friendly polite and very helpful. A great big thank you for everything. I love that I can gain access 24/7 as that fits with my work. I look forward to many trouble free years with UK Storage Company. Thank you again Helen Darling
Very good and secure clean tidy and easy access at all times would recommend them highly
I've used UK Storage for a number of years now. It started as somewhere to dump furniture during decorating and over time I've rented many different size of units. It was this positive experience that encouraged me to rent an office there for my company for a couple of years until I closed it. I would not hesitate to go back there again when the need arises. I have absolutely no complaints regarding service and have always found everyone very friendly and helpful. I cannot recommend them highly enough.
I can highly recommend UK Storage Company – We purchased a Kitchen that was on sale for a limited period. UK Storage stored it for 3 months while our house renovation was finished. The staff are very happy to help / prices are very reasonable and a great service received.
I've used UK Storage on two occasions. The first was for personal storage and the second time was as a business when we used an office for a number of months. On both occasions the experience was fantastic. The team at the Bridgwater Branch were always friendly and could do enough to ensure any questions or queries were swiftly answered. If I'm ever in a position where I am in need of storage again I won't hesitate to use UK Storage.
I've used UK Storage on a few occasions and each time the staff have been great its really easy to use and I will use them again if I need in the future
Storage was great, I used it during a house move they have trollies which were very handy
Fantastic service, please pass on my thanks to Emma.
Staff were extremely helpful and courteous especially Josh on reception. Highly recommend
Explained everything in detail,so I could understand fully what type of storage was best for me. Made me feel that my needs.were important.
I use this company for my mail as I am out of the country for long periods during the year. I have been with them now for 7 years although their front desk people have changed over the years some of them promoted others have just left for their own reasons, they have always been replaced by happy very helpful people
Helpful staff and very affordable, just be aware of opening and closing times!
Excellent storage facility. We only needed a small store but the staff couldn't have been more helpful. The place is clean and tidy and ready to be filled with all my stuff.
Great team who really help their customers. I would recommend them to anyone. Thank you guys
We used this storage company as it was recommended by our removals company and it lived up to our expectations. Everything was stored well and came back in excellent condition. Company was helpful and easy to deal with.
Always contactable, always friendly, I was suprised by how easy it was. Thank you.
Great service and excellent facilities. Teams are fantastic to deal with and always give consistent advice. Sales team were great too, giving the best possible advice tailored to your needs instead of pushing you for a more expensive unit. Would highly recommend over the other storage facilities out there. Great job guys.
Excellent Storage Place - Very clean!!!
This storage suited my needs perfectly. It was reasonably priced. No long tied in agreements. Ideally situated with excellent access. Trolleys and lifts all provided in a secure compound.
Good service and facilities, competetive price. Personal access code allows 24hr access, no need to do first visit during office hours. Particularly helpful when I discovered out of hours that I needed more storage: they assigned an additional unit of the size requested over the phone.