UK Storage Company Reviews

Latest Reviews

See what our customers are saying about our service

Plymouth Central

Thank you so much to all at UK Storage. You were all really helpful and understanding of our situation. I would definitely recommend you to others. Happy Customer :)

Lisa Stevens

Plymouth Central

Stress free. Easy to organise, great quality modern facilities, took any stress out of a really difficult personal time for my daughter.

Mark Quinn

Plymouth Central

I was most impressed with UK Storage. At all times they were helpful, friendly and very accommodating on the phone, even when I had to change my dates several times. The storage facilities are excellent....clean, weatherproof, secure and accessible to clients - and I would recommend this company and certainly use them again.

Hilary

Plymouth Central

Stress Free Amazing!! Family told me moving home was stressful, yes it is but I was recommended UK Storage and glad I used them. From start to finish they were amazing. I did it all online, easy peesy! The process was straight forward, prices were the best around bar far, my movers had no issues. The helpline was brilliant, everyone happy to help me. My belongings were safe and secure. I wouldn't hesitate to use again 'if' we ever move, but would defiantly recommend.

EmmaC-1406

Plymouth Central

Really good team, so willing to help in anyway they can. I moved back from France and was able to book a unit 8 weeks in advance with no upfront cost. Now that's what I call a service !! And staff are so friendly ??

Doidge's Plastering & Building Maintenance Services

Plymouth Central

The staff at UK Storage are incredibly helpful and attentive to clients needs. The facility is very clean and tidy with units been in good overall condition and most importantly dry. I stored my house contents for 3 months whilst between homes and was offered a introductory deal that made them very competitive. The location is very central and convenient.

Russell

Plymouth Central

We moved to Plymouth from Buckinghamshire without a property to move into so we used storage for our posessions while house hunting. It was so easy to book, get advice on the size we needed, discounts offered that would work out best for us and the price was very good compared to other options and considering the easy access. Communication was great, we made a booking but were able to change the start date easily, we moved in after office hours. There was a tiny fee (less than £2 a week) for out of hours access and I could change that if I stopped needing it. The site is very tidy and secure, it was easy to drive up to our unit and there were furniture covers available. We stored our things for 14 weeks and everything was as it went in when we collected it, despite my worries about the torrential rain in May. It was easy to give notice and close our booking once we had emptied our unit. We'll definitely use them again should we need to.

Diana Galpin

Plymouth Central

Searched many storage units in Plymouth and this company always answered the phone quickly, politely and were very efficient with enquiries. Most companies were similar in price but I’d use this company again because they were just always so helpful

Samantha

Plymouth Central

GOOD EXPERIENCE. This storage facility is well maintained, clean,dry,well equipped and safe. The booking process is easy with friendly and informative staff, on the whole a good experience, thank you UK Storage

JeffreyH-52

Plymouth Central

We have used the Central Plymouth storage site two summers in a row to store my daughter's belongings when she comes home from uni for 3 to 4 months. Both times reserving the unit, information provided and setting up payment has been easy, with all staff helpful. Units have met our needs, access has been good, units clean and plastic covers provided. You pay for your padlock the first time and then it belongs to you for all future bookings. Closing the account is also easy and is actioned immediately on receipt of email confirming the unit has been emptied. Thanks to all your staff who have made this process painless. Would definitely recommend UK Storage, Plymouth Central.

Helen Usbas

Plymouth Central

My experience with the Plymouth Central location was better than anything I could have expected. I needed a storage unit to hold all of my belongings due to a delayed sale on my flat and purchase on my house. Everyone I spoke to were so kind and friendly. They really made the process easy for me. When I arrived to first get my lock for my unit, I realised it would be too small to house everything. One quick phone call and I was transferred to a larger unit of my choosing and it even came with easier access. There were no hidden fees or time delays in switching units, it was all about what worked best for me. Perfect! When I next have a reason to use a storage unit then I will definitely be going back here. The units were well insulated to not cause any dampness, cold or drafts. The entire site is well secured with a digilock gate at the front and everyone gets their own keys and lock system for their unit which they take home once they are finished so no one will have a copy of your keys! Amazing! I really can't recommend them enough and commend the entire team on their continued efforts to make the process so smooth and reliable. One comment I would have for improvement comes down to the company as a whole, the website isn't the easiest to navigate for logging in and amending/checking my booking and details. Perhaps this could be updated? But all else is amazing and flawless! Thanks so much!

Mae Taylor

Plymouth Central

ADDITIONAL STORAGE. Excellent facilities clean dry and very easy access. Easy to cancel when we no longer required. Reasonable rates too.

JackieH-470

Plymouth Central

Used these guys when trying to relocate, always speedy to reply and flexible when I had to make changes. Lock up was very clean and dry so I didn't have to worry about my stuff.

Gillian Mann

Plymouth Central

Very easy process from booking storage right through to handing storage unit back. Communication was good throughout. Easy secure access with coded entry and good CCTV coverage. Units are modern, clean and dry with most providing good vehicle access. They have a wide range of sizes of storage init available and prices reasonable. Good introductory offer with great discount. Would use again in future if we need to store in Plymouth Central area.

Reiner Berridge

Plymouth Central

Good storage company, helpful staff and good location. Reasonably priced and clean storage facility.

John Mann

Plymouth Central

SUPERB ***** Plymouth Central Plymouth Central - Superb. Excellent knowledgeable staff. Helped me find a local storage unit for my son whilst he was away from University. Fabulous customer service. Clear instructions and communication on how the process operates and a refund was given within 24 hours when he returned to University early. Thank you :-) *****

Tracy Truro

Plymouth Central

When looking for storage space the staff took the time to explain what would be my best option and the the best for the storage company (not the costliest option) Any questions were answered quickly and honestly. The unit was clean and dry with easy access. I would have no problems with recommending them for storage and will no doubt use them again.

David Welsh

Plymouth Central

What can I say about this fantastic company. From customer service to value and the fact I have been able to store my work equipment safely and conveniently. Even down to the maintenance guys on site that run to let you out the gate saves you getting out , who are really friendly too and approachable. Don't even think about storing with anyone else. UK storage is amazing.

Andrew Yardley

Plymouth Central

Plymouth UNI STORAGE Daughter’s uni belongings between house moves.. ideal set up Simple system , good value , excellent telephone help desk .. can’t fault it

DanW-490

Plymouth Central

Very pleased with the safety and cleanliness of the storage facilities. The office staff were always very helpful on the phone…I was never put on hold! Would recommend this flexible and reliable company.

Carol

Plymouth Central

I have used UK Storage in Plymouth several times and always found them to be very helpful. Booking a unit(of which there are many sizes to choose from)is very easy just requiring a telephone call if one doesnt want to use internet. Entry codes and directions to one's chosen unit are given this.way. Staff.are.always relaxed and knowledgeable. Vehicle entry is easy and most can get very close to the chosen unit.

Quentin McLean

Plymouth Central

Whole system works well easy access spotlessly clean site , helpful staff couldn't fault it and at a good price, would definitely recommend.

StuartB-696

Plymouth Central

I cannot fault the service I received at UK storage, I required short term storage ahead of a house move and they could not have been more helpful, staff were friendly and organised and I felt safe knowing my belongings were at a secure site. I would definitely recommend UK storage and I would use them again if needed.

Vicki C

Plymouth Central

Simple but effective

Ian Matthews

Plymouth Central

Easily arrange, ease of access and painless use. Highly recommended and attentive service.

Simon Byrnr

Plymouth Central

In my experience with this company i found that everytime i phoned to speak to someone they were always Very pleasant, helpful and always polite.

Kevin Taylor

Plymouth Central

Process of storing and removal are done at your own pace, affordable prices and spacious units for the things you need storing, 10/10

Charles Asante

Plymouth Central

Incredibly easy to use, everything was clear from start to finish. Clean facilities, along with great customer service.

Robert Kardacz

Plymouth Central

A GREAT STORAGE COMPANY! Great facilities and really friendly staff...

KeironF-1

Plymouth Central

Needing a storage facility in Plymouth then don't waste time looking elsewhere. My Wife and I needed a storage unit locally for an unspecified time. I contacted UK storage among others. I was delighted with their quote and brilliantly flexible terms and approach to business. On occasions where I needed outside of hours access for a nominal charge no problem. The unit was clean, water tight and well. signed as was the whole site. At the conclusion of my rental following my move to France my account was in credit. This was promptly refunded to my bank account with no chasing. Evey member of staff who I spoke to was a great ambassador for the Company. All in all based on my experience UK Storage Company will take some beating. I highly recommend them and thank them for a great experience.

NIgel Stanley

Plymouth Central

I have used this storage facility on three occasions over the last two years, and the standard of not only the facilities, but the customer service is outstanding. Staff at this company clearly all have the same high level of training, and have superb interpersonal skills. Any queries, no matter how small, are no problem. Not sure about something? Give them a call. In addition to this, the level of security awareness is second to none. Across the board, this company has not let us down, and I do not hesitate to recommend them.

Tracey Webb

Plymouth Central

Excellent service from the team at UK Storage Co. I had to arrange storage at very short notice for the summer and was able to sort out all the paperwork electronically and move in within an hour. The unit and whole compound were spotless; storage secure and any questions I raised by email were answered quickly and comprehensively. I will definitely use them again.

Diane Webber

Plymouth Central

Moving house is stressful enough, we were downsizing and needed storage to hold belongings until we knew what was staying or going. These guys were great, brilliant communication, easy process and when we needed to downsize our unit they were very helpful in arranging this too. Entry to the unit easy to use and we are very happy with the service and price.

Donna Puddephatt

Plymouth Central

I used UK Storage Company's Plymouth City Centre site near Cattedown to store items during a house move. I was genuinely very impressed by the whole service provided. The customer service team were very helpful, friendly and amenable, the service was quick and easy to set up over the phone, the unit was far better than I was expecting and kept all of my items dry and safe. The 24-hour access was unbelievably useful and it was easy to add / remove this feature. When I was done it was a hassle free process to end the service and the team were just as helpful as they were at the start up. All in all a brilliantly run service, I would, and have, recommend this to anyone needing a storage solution! Thanks UK Storage!

Mike Davis

Plymouth Central

Staff were very friendly on the phone, called in need of storage last minute and they were able to offer a perfect space, and were friendly and helpful each subsequent call I made giving clear instructions for the process. Storage itself was great, secure and waterproof behind a security fence, clever lock method, very easy to get in and out of, and all on ground level so easy to access. Was also better priced compared to all other storage placed in area, will use again and highly reccommend.

Jaime Kershawbrown

Plymouth Central

SAFE, CLEAN & EFFICIENT. I have used this facility for 3 years in a row to store my son’s university belongings when he returns home for the summer. The service is always excellent, friendly and efficient. The unitsare good sized & clean. The sight is safe & secure and I would highly recommend.

JulieB-1050

Plymouth Central

Well this company really have got this storage thing down to a T we rented two storage units from them for 3 months while we were waiting for our new house to be built. Right from when we made our 1st enquiry on line. Everything was done for us completely hassle free and a really good price. All we had to do was take our things down to the storage units. We arrived to a secure automatic gate with pin entry and cctv. We had forgot to bring dust sheets to cover our things. I rang uk storage and asked if our things would be safe uncovered. They told me yes of course every unit has heating in it . But if you do require any dust sheets then here's the unit and pin , help yourself to as many as you like to protect your things. Couldn't belive it all free aswell . The house took longer than expected and we panicked as we didn't think we could keep the units for longer. Yet again I phoned uk storage and they told us not a problem leave everything to us and they sorted it out within minutes for us to keep renting. I cannot recommend this company highly enough. When we got out things out 3 months later it came out just as we had put it in . All smelling nice and fresh no damp no mould nothing . Absolutely proud for you guys doing what you have for us and taking a bit of the stress off us while moving home. Perfect location, dry, secure, and outstanding protection. We'll done guys keep up the good work.

Mark Utley

Plymouth Central

Really easy and convenient storage to access at any time. Easy to contact with staff members and staff were always friendly and helpful over the phone. Was provided with my lock and keys upon arrival, and instructions to access storage were clear and easy to follow. Will definitely use this storage again.

Elena Januário

Plymouth Central

This storage facility is a great option for students in Plymouth. We stored all our daughter's "stuff" in one of UK Storage Company's secure lockers over the summer months, rather than transport it all home when she moved out of the university's hall of residence and then bring it all back again a few months later. The locker was clean and easy to find with adequate security for our needs. We particularly appreciated being able to access the locker in the evenings and at weekends.

Kathryn

Plymouth Central

Very easy to deal with, slick operation that made storage a breeze. Facilities were clean and well managed, definitely use again if I have a need to.

John Bedford

Plymouth Central

I used UK storage company for about 3 months. The custumer service was good and kind which is a huge plus for me. Got my storage room really quickly about 2 days later. Prices are really good and the storage is clean and well protected.

Nikolas Daley

Plymouth Central

Very secure.

Lee Hammond

Plymouth Central

Simple to use and remember 14 days to give the unit up.

Matthew Bell

Plymouth Central

Great company and would highly recommend them, secure units, good size and a hassle free way of storing items. Communication was great, quick response to emails and dealt with closing my account efficiently and provided necessary refund. Would definitely use again!

Michaela Moore

Plymouth Central

Excellent unit very clean. Fantastic to have 24 hour access with working full time. Brilliant customer service. Definitely recommend

Nichola Reid

Plymouth Central

Thanks UK Storage. John's team made every step into and out of the ideal storage experience very smooth and straight forward. Special thanks to Emma and Nick, who dealt with me very friendly and professionally . I wouldn't hesitate to use this business again.

Gary Craig

Plymouth Central

Great location, saved me a lot of hassle moving my son between Uni accomodation.

Simon Young

Plymouth Central

No problems whatsoever. I've never used a storage unit before and was unsure about the entire process, but the customer service team were excellent and made things easy

Lora Arnold

Plymouth Central

Excellent service, highly recommended

Terri Bailey