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How quick and easy it was to rent storage from this company, I needed it in an emergency everything sorted over the telephone, documentation emailed to me, all sorted in half an hour, quick professional and great communication everything explained in nice simple clear language, would highly recommend.
Every aspect of this rental process was so easy. I live a long way from the site and was arranging storage for my parents. Quick telephone conversation, all my questions answered, two units booked. Just ahead of our arrival date, confirmation and payments made. Arrived on site, everything as arranged, great clean units. During unloading we realised we did not have enough space, called UK storage (on a Sunday) They called me back within half hour and had found another unit on site. Leaving was just as straight forward, called to give notice, confirmed date left units partway though a month, refunded extra payments. If you want clean in and out storage, dealing with helpful nice staff, these guys are for you! Cannot recommend highly enough. From someone who does not generally do reviews, I hope you get my drift .......
I was so very happy with every aspect of the service I received from the UK Storage Company throughout the 2.5 years I had items in their Redruth storage facility. Every staff member I ever dealt with at every stage was extremely friendly, helpful and polite - amongst the best customer service I have experienced in the UK. The facility itself is very well-maintained and clean, and easy to use. The units themselves are also very clean and totally weatherproof - I was worried about leaving a variety of items in store for so long in rainy Cornwall, but everything was totally fine! I would definitely use the UK Storage Company again and would recommend them highly to others. Thank you folks!
Extremely clean premises and unit . Heating was installed as we moved in January and our furniture was in perfect condition after 6 months with snow , no sign of dampness . Definitely recommend
