UK Storage Company Reviews

Latest Reviews

See what our customers are saying about our service

Redruth

Great Company and Service Very good service, had need of a lock up whilst in the midst of moving homes. Good sized lockup which was more than enough for me but I know there are bigger units available. Clean, weather proof and very secure. No problems gaining access when needed and absolutely no complaints regarding the facility or the staff of UK Storage. Would happily go to this company again if I needed storage in the future.

Vanessa Soper

Redruth

How quick and easy it was to rent storage from this company, I needed it in an emergency everything sorted over the telephone, documentation emailed to me, all sorted in half an hour, quick professional and great communication everything explained in nice simple clear language, would highly recommend.

Kim Gauntlett

Redruth

A superb facility. I highly recommend Spotless units with heating so no worries about stuff getting damp whilst stored. Easy to use website to book on line and friendly, helpful staff when you need to speak to someone. Would definitely use again if need arose.

Catherine Benoy

Redruth

Excellent service & customer care. I am an appointee for a Disability Charity & found that help was available for my vulnerable clients when required. Special thanks to Josh & Tanis for their kind help today. Would recommend.

Stephen Parsons

Redruth

Every aspect of this rental process was so easy. I live a long way from the site and was arranging storage for my parents. Quick telephone conversation, all my questions answered, two units booked. Just ahead of our arrival date, confirmation and payments made. Arrived on site, everything as arranged, great clean units. During unloading we realised we did not have enough space, called UK storage (on a Sunday) They called me back within half hour and had found another unit on site. Leaving was just as straight forward, called to give notice, confirmed date left units partway though a month, refunded extra payments. If you want clean in and out storage, dealing with helpful nice staff, these guys are for you! Cannot recommend highly enough. From someone who does not generally do reviews, I hope you get my drift .......

Kim Clarke

Redruth

Always friendly and helpful on end of phone. Great location and stuff stored for 9 months in perfect condition. Would highly recommend Redruth Cornwall.

Linda Murray

Redruth

REDRUTH UK STORAGE. Always friendly, available and helpful. I have used on and off over 2 years for various reasons, consistently great.

LindaM-801

Cornwall

UK Storage, a good company to deal with I've used UK Storage Redruth for a year and I can say that it has been a pleasure to deal with such a friendly, helpful team. The site was very secure, the storage units clean, dry and also very secure and access was very easy. If you're looking for storage near Truro/Redruth/Camborne I can recommend UK Storage in Redruth.

Simon

Redruth

EASY TO DO BUSINESS WITH. Very professional and friendly staff who are always happy to help. They were excellent when I moved in and when the time was right for me to move on they made the exit process very easy andstraight forward. Would recommend

IanG-855

Redruth

PERFECT FOR ME. UK Storage was absolutely perfect for my needs, from start to finish they were very helpful and made everything simple and easy for me. I would definitely recommend them.

DeborahD-152

Cornwall

I had this storage due to the fact that while I was selling my house there was too much in it so I cleared a lot out made a huge difference because it became tidy but did not want to get rid of my stuff so would recommend to do this every time.

Judy Jolliff

Redruth

I was so very happy with every aspect of the service I received from the UK Storage Company throughout the 2.5 years I had items in their Redruth storage facility. Every staff member I ever dealt with at every stage was extremely friendly, helpful and polite - amongst the best customer service I have experienced in the UK. The facility itself is very well-maintained and clean, and easy to use. The units themselves are also very clean and totally weatherproof - I was worried about leaving a variety of items in store for so long in rainy Cornwall, but everything was totally fine! I would definitely use the UK Storage Company again and would recommend them highly to others. Thank you folks!

Anne-Marie Nankivell

Redruth

Fantastic team who were always willing to help me out when I needed it, even during out of hours. Well deserving of the 5 *s.

Daniel Richards

Redruth

Extremely clean premises and unit . Heating was installed as we moved in January and our furniture was in perfect condition after 6 months with snow , no sign of dampness . Definitely recommend

Lynn Holmes

Redruth

I have used this service twice now and always been happy with the service provided. Quick and easy. Always there to help if and when required. Definitely recommend.

Paul Huntley

Cornwall

Quick and easy to get set up, easy access, friendly, helpful team on the phone and via webchat.

J. Robin Gatenby

Redruth

Couldn't be better. I had to change my unit and get and extra one on the day, was all done really quickly by phone. Thank you. Made a stressful move so much nicer. <3

Kate Geale

Cornwall

Friendly, helpful staff on every call. Clean, secure, insulated units. Just what we needed during a mammoth decorating project. Would not hesitate to use again when required.

Carol Ann Hill

Redruth

Simple, straightforward storage. The system works really well, good clear instructions at the start, easy to terminate contract when wanting to finish, would certainly recommend.

Ian Roberts

Redruth, Cornwall

We had a storage locker for nearly a year with this company. Would highly recommend them. Units and site are clean and secure. Security on site is great and feels very safe. Booking and cancelling was easy. Will use again if we ever need storage again.

Sue Elizabeth

Redruth

Am still using my unit. I found them reliable, clean, warm and dry

Lisa Wilshire

Redruth

We needed to use a storage facility for 12 months and picked UK storage for their competitive prices. From start to finish they were a professional and helpful company to deal with. Access to the site was easy and the unit itself was very clean and of a high standard. I even had a rebate for giving up the unit early - I wasn’t expecting that!! Thank you.

Sally31 Murphy

Redruth

From the beginning of organising my storage at Redruth the team were so helpful and clear about what was involved. It all went like clockwork. Real value for money. When I no longer needed storage it went like clockwork again. It was a joy. From start to finish they provided friendly, efficient and cost effective service. Thank you.

Wendy G

Redruth

I really don't think you could make anything better!My whole experience with U.K.Storage has been excellent from start to finish!I especially want to say a big thank you to all your staff,that I have had the pleasure to be in contact with!The staff could not have been more helpful! Flexibility is another massive plus,with it being one less thing to worry about!The only tiny thing I would mention,is the facility at Redruth is a little compact,but that can't be helped.All in all,brilliant service and keep up the good work!

Sean Whitfield

Redruth

FANTASTIC PROFESSIONAL SERVICE. From first contact with Uk storage Redruth they have been great. They are very quick to respond to emails and queries. The whole process was easy and stress free. The unit was very secure, very clean on arrival. We didn’t need the unit as long as we thought and the cancellation process was very smooth without any stress. Thank you so much to the guys who work there, you made a stressful move so much easier. Thank you.

NaomiL-57

Redruth

Excellent company. Secure and dry storage units and access was easy. Would definitely recommend.

Donna Stevenson

Redruth

We have used UK storage several times during the past few years. They have always been helpful, accommodating and easy to contact. We received a refund quickly when we terminated the contract. The site is spotless, the storage units are clean and dry, our belongings have been kept safe and secure and we have never had any cause to be concerned. I hope we don't need to use them again but if we did I would have no hesitation in contacting them.

Sue Green

Redruth

EXCEPTIONAL SERVICE & SECURITY. This site is run and maintained extremely well and is highly recommend it to anyone in the vicinity. It’s immaculately clean, has super easy access to each unit (no stairs or corridors) and the 24/7 monitored cctv makes you feel like you and your belongings are completely safe. Their customer service is great too. They’re easy to get hold of and they reply very very quickly too. Everything is explained really clearly when you book and you just know that your stuff is in safe hands.

JacquelineG-111

Storage Redruth

Response from the team excellent. Any problems resolved immediately. Good dry units with no deteriation of stored items. Need storage? I would recommend UK Storage.

Phil Scrivener

Redruth

I have used UK storage company on two separate occasions in the last 2 years and both times they have been amazing. The staff have been friendly, approachable and professional. They catered to our needs on both occasions. Nothing was too much trouble, if they said they would e mail us, they did. If we had to phone them there was always someone there to answer the phone and if they didn’t know the answer they found out and got back to us very promptly! Would highly recommend them for personal or professional use. If I need storage again I will contact them immediately. Thanks to everyone at UK storage for making what can be a stressful time totally stress free.

Rachel Brinkhof

Redruth

No problems what so ever . I felt my items were safe and secure during my storage usage . Staff I spoke to were friendly and professional on the phone . Will be using UK STORAGE if need be in the future . 5* service .

Pat Grady

Redruth

UKS REDRUTH UK storage facility in Redruth is excellent and easy to access. Even when there is a problem (like a stuck gate), one very quick phone call and the issue was resolved remotely. The units are clean and dry and the customer care is excellent.

RichardH-4857

Redruth

HUMAN CONTACT FREE SERVICE PROVIDING GOOD STORAGE SOLUTION WITHIN MINUTES I needed storage at short notice and UK Storage delivered a very quick and easy solution , all done though their website.

TomC-741

Redruth

I recently hired a storage unit with uk storage in redruth, customer service was outstanding. The unit was very clean and the site had ample security. Reasonable price and easy to set up. Would definitely recommend and would use again if needed. Thank you once again uk storage redruth.

Tanya Hislop

Redruth

GOOD EFFICIENT SERVICE. Wanted to store something for just a couple of months, which turned into a longer time because of the current situation. Good offer on price for first two months, staff were very helpful when I first booked the storage and again when I spoke to them about using it for longer. Ideally could have done with a slightly larger unit than recommended for what I was storing. Overall happy with storage, price and service.

ChristineD-733

Redruth

The storage unit is not very far from our home, its convenient, clean, easy accessible and great value for money, also when you call UK storage the team ard very helpful,plus when you get the lock when you take on the unit you keep it for future use like I have done. Well done to all and should I need you again in the future I will not hesitate to call on you again.

Robert Walpole

Redruth

BRILLIANT SERVICE! We used the storage unit for my daughter’s university bits between terms and we couldn’t have been happier with the service! Excellent value for money, local, easy to access, spotlessly clean storage unit and really secure. Great customer service just added to a brilliant service, thank you so much and a special mention to Julie! Thank you!

AndrewG-871

Redruth

If you need to store stuff this is the place.

Gregg Davies

Redruth

EXCELLENT FACILITY, GREAT STAFF. Excellent storage, easy access 24/7. Dry, heated when necessary. Staff were great, helpful, polite and knowledgable about their facilities.

JohnG-1547

Redruth

Very helpful ,very easy to talk to and obtain storage.

Paula Davies

Cornwall

I really couldn't fault the service and team at UK Storage. They were the most competitive price I found in the area, the documentation was clear and concise and the team professional, always on hand and extremely helpful. Checking in was efficiently handled, the unit was clean and access was good, and most importantly my furniture and belongings were in tip top condition throughout the storage period. All in all a very positive experience and I wouldn't hesitate to both use again in the future and 100% recommend.

Antonia

Redruth

EXCELLENT SERVICE.I required somewhere to store my belongings as was due to move right at the begining of lockdown. Throughout the whole uncertain time I was able to change dates a couple of times and the staff could not have been more friendly and helpful. The facility at Redruth is secure, accessible and very clean. I was able to access when I wanted to and the cost was reasonable. I would totally recommend this company if you need to store something as the people could not be more helpful. Excellent service.

LynnR-111

Redruth

Having never used a self storage company before I didn't really know what to expect. It didn't matter, I found UK Storage to be a super friendly company and very professional. Everything was explained upfront so there were no hidden extras down the line. The team I dealt with in Redruth were brilliant, nothing was too much trouble and any queries were answered promptly. I wouldn't hesitate to recommend this company to anybody looking for a self storage company.

Andrew Radcliffe

Redruth

Competive prices with 24 hour access.

Michael White

Redruth

I was impressed by the level of service from The UK Storage company Cornwall, I got replies to all my emails almost immediately even on a Sunday. Very easy service to use in secure surroundings with clear instructions on how to use the facilities. Staff are friendly but professional. Good price for the size of unit I had, I would happily recommend their service and would use again if the need arises.

Andy Secrett

Redruth

UK STORAGE COMPANY. I would like to say that UK Storage Company offer a first class service which I've just had the pleasure of using for the last 10 months. The whole experience from start to finish was easy and straightforward and wouldn't hesitate to use them again. The units were clean, dry & a good size. Access was good & secure and my goods fully guarded by CCTV and a high fence. Thank you all at UK Storage Company for looking after my possessions and putting my mind at ease knowing everything was safe & secure. Thanks Brian

BrianA-197

Redruth

The team at UK storage have been amazing with me. Clean unit, amazing customer service and exceptionally fair with me when there was an issue. Would not hesitate to recommend this firm and it’s professional approach to storage and customer service.

Daniel Preston

Redruth

This was the first time I'd used a storage unit and chose this one initially for the low price. The unit was very clean and dry, access was easy as was turning space. There are many units at the site and I did wonder if there would be problems with access etc during busy periods but there was plenty of room with people coming and going. The rates were very reasonable and the unit I used was fine re space for furniture etc. Just make sure you book the right sized unit for what you need to store. All staff for telephone support were most helpful from initial enquiry to end of use. No problems with direct debit being cancelled as this was done straight away with the 2 weeks notice of leaving. At first glance from the road the site, although fresh and modern doesn't look exciting but once inside the area you will find it spotless and tidy. No rubbish or weeds etc. Oh' and there were free plastic furniture covers available to use which was a big help. Many thanks..Jayne.

Penny Popkins

Redruth

I used UK storage for a short period when moving house. They were great. The storage was secure, dry, easily accessible and clean. There were no traps in the finance, and being able to quit with two weeks notice kept the bill down. When I had to phone to check things out I spoke to a helpful person without any telephone queueing.

Alan Hinch

Redruth

Great customer service. Easy to use and find. Clean and secure. If needed in the future, I will definitely be using you guys again. Thanks.

Tanwen Rockshay

Redruth

Brilliant company to use, I used UK Storage because after alot of research at the time they were coming back as the cheapest and most secure! Friendly staff, clean units and well maintained grounds. Will use again when needed in the future!

Tom Knight

Redruth

Needed some short term storage for a between house move. Dealt with Megan who was refreshingly so efficient !! She always returned my emails quickly and helped me decide the size of unit. The unit was clean and dry and access nice and simple. When I had finished I gave notice and my payments I had made were refunded with no chasing necessary. I would definitely use again.

Rebecca Edwards

Redruth

So simple! Very good communication, safe, secure, clean storage with easy access. Would highly recommend!

Maria Dunstan

Redruth

Excellent completely waterproof storage Completely secure. Various size storage units and perfectly situated for students moving in and out of student accommodation. Customer service first class. I won't hesitate using this facility if there is another student accommodation change.

alison challoner

Redruth

Fantastic people to deal with never had any trouble with contact would recommend over and over again

Gail Holloway

Redruth

Good, convenient, Helpful staff, easy to organise. Will use again if we need to.

Ann Miller

Redruth

An excellent service, very efficient and easy to access. Everyone was prompt to respond to enquiries and very clear instructions on how to access the facilities. Thank you

Sue Skye

Redruth

Great storage, secure site. Very easy access. Clean, dry and safe. Really easy/polite to talk to, would highly recommend if you’re looking for a good storage solution. Thank you.

O'Connor Drywall

Redruth

Easy access, clean, dry and warm units. Assistance available over the phone..simple process at a good price.

Andrew Wheeler

Redruth

We have recently used uk storage for storing our belongings between house moves. We were very happy with the professionalism of staff and their helpful manner on the phone. The process was very straightforward to set up and to closedown and our belongings were safely and securely stored with no weather or damp damage. We would definitely use them again.

Nigel Paterson

Redruth

Great service, good value. I decided very last minute to book some storage when moving house. I managed to book a unit the night before I needed to move and was sent all the instructions on how to get into the site and find the unit straight away. Really easy, open 24hrs so I could access the unit whenever I wanted, and I was able to find my unit and move my things in straight away without having to talk to the company at all. It was very easy to cancel the storage when I'd finished too- staff responded the same day and arranged for my refund for the unused weeks without any issue. Would definitely recommend- one of my friends booked a unit too after I told her about it and she's found it great too!

DavinaK

Redruth

Great storage container.

David Wheten

Redruth

I’ve just finished a fairly long rental at the U K storage site in Redruth in Cornwall. Although the headquarters are in Somerset all my dealings with them couldn’t have been easier, Emma is a delight and couldn’t be more helpful, the site is accessible 24 hours a day, seven days a week, clean and secure. Occasionally maintenance men have been on site and they to have been equally polite. In conclusion, I wouldn’t hesitate to use them again. David St Ives .

David Lee

Redruth

They let us drop off in the dead if night with no hassle.

Baz Lowery

Redruth

Excellent storage system. We can't rate this storage company high enough. From first contact to end of contract they have been so very helpful, reliable and generally all round lovely people to deal with. The units are spacious, dry and spotless. The system to be able to come and go as you please is simple but very secure. Very highly recommended.

IrenaH-7

Cornwall

Very helpful.

Malcolm Jeffery

Redruth

Excellent storage facility. You can drive straight up to your unit, day or night. The booking and payment system is easy. The site is secure and well lit. Great value for money. The site is made up of purpose built storage units. Just off the A30, close to a local van rental company called M Y Motors. Perfect combination of storage and van rental facilities.

Cliff Brothers

Redruth

Easy access, clean units. Good customer care when needed.

Simon R

Redruth

Good and accessible storage area, secure site.

Chris Webb

Redruth

I needed storage at short notice and the Redruth site was close to home. The staff were very friendly and helpful on the phone, they take the security of the site seriously, the site was very clean as was the container. Really professionally run and customer focussed service, well done.

Rob Dawson

Redruth

Can't praise enough, from first contact to closing the account no hassle. Nothing to much trouble from all the staff when contacting them. Storage facility and units spotless and very secure. Will be using again in the near future

Neil Harvey

Redruth

Great storage for our house belongings, flexible with time, want units and easy to access.

James Hawkins

Redruth

Great storage unit. Easy to access using a gate code. Very helpful staff always ready to assist if needed.

Matthew Robinson

Redruth

Very friendly staff. Never had any problems whilst using these facilities.

Sean Hawkins

Redruth

A very efficient service, no hassle and completely safe all my worldly goods were in their safe keeping.

Paul Dixon

Redruth

Great firm booked two storage units provisionally which later on didn't need no problem for this company they refunded my deposit immediately.

Kim Wear

Redruth

Quick communication, secure units and fantastic rates with the discount. Highly recommended, thank you.

Alice Rosemary

Redruth

very good company easy to deal with and 8 week half price deal good deal . Have used couple of units various sizes solid and dry and clean , easy access generally although some units a little more difficult to get to if heavy loads but plenty of variety of units with easy access. On downside is gravel drives so if using sack trolley to move stuff need good size tyres otherwise dragging through gravel hard work .

Glen Meggitt

Redruth

fantastic service all round,very helpfull staff, clean and tidy storage units, would recommend and use again, thanks for all your help

Andyins1

Redruth

Excellent facility, very easy to set up over the phone and online. The units themselves are clean and vary in size as to your requirements. The staff were extremely friendly helpful and efficient and I would recommend this storage company to my friends and family

Lisa Pearn

Redruth

Clean units at a good price. Easy to book and 24hr access for the first month

Andy Roberts

Redruth

Excellent, efficient and friendly service from a very helpful staff team. All business was arranged over the internet and by phone, so very convenient for me. Between homes, I stored the majority of my large goods for just under 4 weeks in what was a very clean unit which also proved to be weather proof. The cost of the service, which also included furniture covers was very reasonable and the security seemed well managed. I would recommend this company without hesitation.

Roger LB

Redruth

I would definitely use UK Storage again. I was advised what units to use to suit my need. Everything was done by telephone which was great as it was done in my time, to suit me. The lock is mine to keep or I can sell on if anyone wants it. But the staff are SO patient (believe me they really are!!) Also I got money back This is an honest brilliant company that I would gladly recommend to anyone.. X

Cher Annear

Redruth

Why rate a storage unit you may say, how boring. I dont rate things at all so this a first for me even if they are good. However UK Storage saved the day for me very quickly with guaranteed value and security. I was made homeless due to personal situation an required storage for my personal belongings, within less than 24hrs I had a storage of the right size in a very secure yard with good security. Thanks guys

Alan Osbourne

Redruth

Moving from London to Cornwall, I needed somewhere to store all my worldly goods while house hunting. The UK Storage Company offered what I needed; secure, dry storage not in some old shipping container. I booked ages in advance, as my move was delayed, but they cheerfully reserved the units I thought I needed and responded very quickly when it turned out that my needs were bit different. Not only that, but they were able to rearrange the planned units when I arrived with a removal lorry which was a bit large for the site. I have been impressed with their flexibility and customer service, and would recommend them to anyone else who needs a place to keep their stuff whether short or long term.

Hilary Hoad

Redruth

I stored a load of excess furniture papers, photographs, pictures, you name it, for roughly two years at Cardrew Way. During that period my property did not suffer at all from the ravages of time and the damp, Cornish atmosphere. The company's staff are always available on site by phone to deal with any problems and I cannot recommend them too highly for their friendly and professional approach to their clients.

Nigel Hicks

Redruth

Brilliant company, would definitely recommend using them

Vicky Allen

Redruth

FRIENDLY ,PROFESSIONAL, SAFE. We have used UK storage several times over the past few years when moving house. We are always happy with the friendly, professional staff who are always happy to help out. The units are dryand secure, easily accessible even away from the main "roads". Very happy to recommend.

SueG-432

Redruth

I would fully recommend anyone needing storage to contact these people first. I had excellent guidance and advice, would use them in future should I need to.

Yvonne McLellan

Redruth

The UK storage unit at Redruth that I rented was clean access to the site was also very good the staff on the phone were friendly I wouldn't hesitate to recommend UK storage

Colin Dower

Redruth

I know it’s just a storage facility but thought I’d leave a few words here. The storage units are great, no condensation or the likes. The staff were all really friendly and helpful. Also website/online facility’s very easy to navigate

CT Pipes

Redruth

Great price, fantastic customer service. I loved how easy was to rent the storage room and how good all experience was from start to the end. I used storage room in Redruth facility for nearly 4 months and I had 24 h access whenever I wanted. Place is very safe with the gates opened by the code which is send to you by txt message. Storage place is very clean and dry, you don't meet anybody during the whole process - big advantage during the lock down time. Very good experience and the cheapest place in the area, definitely recommend!

Michal Zysko

Redruth

Nice, clean site and good facilities. All dealings with the company online were efficient and phone staff efficient and friendly. The refund arrived back in my account quickly. Enabled our house move to go very smoothly. All in all a good company to deal with.

Mark Houghton