StoreProtect Information

At UK Storage Company we understand the importance of the items you store with us. All our locations are built with security in mind, and every measure has been taken to protect your goods while they are with us. Unfortunately, some scenarios may arise that we simply cannot anticipate, such as a fire or a flood. For this reason, we need to be absolutely certain that all goods are protected whilst in store with us. We will not allow a customer to store goods that are not protected under our StoreProtect arrangement or under your own Protection arrangements.

How can I protect my goods?

For complete peace of mind, UK Storage Company agrees to offer protection for your goods under StoreProtect, an enhanced liability arrangement with the industry specialist brokers, Basil Fry & Co. This arrangement is designed specifically for the needs of self-storage customers and means that we agree to accept liability for any damage that may occur while you store with us. Protection is arranged following your agreement of our terms and conditions and payment of our StoreProtect service charges and will be in place for the entirety of your storage term. Unlike household or commercial policies there is no excess in the event of any claim and by using StoreProtect in the unlikely event of a claim at our sites, your future premiums will not be affected and any no claims discount will be unaffected as we take on the risk.

What protection does StoreProtect provide?

Under StoreProtect we agree to accept liability up the Maximum Replacement Value you declare for any loss or damage that occurs (in accordance with the StoreProtect Addendum) which could include actual physical loss of or damage to our customers property caused by incidents such as Fire, lightning, explosion, earthquake, storm, flood, bursting &/or leaking pipes, ingress of water or other liquid substance, aircraft or articles dropped there from, theft accompanied by forcible and violent entry to or exit from the building or unit, riot, strike, civil commotion, malicious damage and impact by vehicles or railway rolling stock.

How do I calculate my Maximum Replacement Value of my goods?

We must understand the total value of all goods stored with us. It is, therefore, a requirement for all customers to declare a suitable Maximum Replacement Value and to ensure it remains adequate for the storage period.

Your Maximum Replacement Value must represent the total current cost of replacing all stored property as new, except the following items where the replacement cost is calculated differently:

  • household linen and clothing, motorcars, motorbikes, boats, caravans, motorhomes and any other motorised vehicle, where the Replacement Value allows for the age, quality, degree of use, existing damage and consequent market value;
  • any goods which cannot be purchased new (such as antiques or works of art, for example), where the replacement value shall be the current market value; and
  • documents, where the Replacement Value shall be calculated as the physical cost of replacing the documents and/or cost of reprinting, re-issue and/or reconstitution, but excluding the value of the information contained in the documents

Why it is so important to declare the most accurate Maximum Replacement Value?

If the Maximum Replacement Value you provide is less than the actual total Replacement Value of all of your property stored at the time of loss or damage, then our liability under StoreProtect will be reduced to reflect the proportion that your Maximum Replacement Value bears to the actual total Replacement Value ("Proportional Reduction").

For example: if the total replacement value of your property is £10,000, but you have declared a Maximum Replacement Value of £5,000, our liability will be reduced by 50%. So, if £3,000 worth of Your Property is lost or damaged, our liability would be £1,500.

Latest Reviews

See what our customers are saying about our service

We will never be beaten on price

Flexible & upfront self-storage

We will make storing as easy as possible