From the beginning of organising my storage at Redruth the team were so helpful and clear about what was involved. It all went like clockwork. Real value for money. When I no longer needed storage it went like clockwork again. It was a joy. From start to finish they provided friendly, efficient and cost effective service. Thank you.
Helpful, friendly staff - phones answered promptly, queries knowledgeably.
I am very impressed with the help, support and service i received whilst using a storage locker. Highly recommend UK Storage. Very impressed.
The smaller compartments still fit plenty
Am still using my unit. I found them reliable, clean, warm and dry
Storage seems such a simple matter until you come to do i. You expect that one remover leave stuff therè and then few months later a other pick it up, no sweat. In reality you need access for items you suddenly realise you need. You need to unpack and repack. UK storage made this simple with easy access by pin to the site. Emma, Nick and the team even made the one problem i had, a door dropping and sticking closed, a simple matter to resolve. Good price as well.
Excellent team at the Bridgwater depot - friendly and efficient. Would definitely use the storage facility again if needed.
Easy access and great site highly recommended.
Good storage company, helpful staff and good location. Reasonably priced and clean storage facility.
Very clean, tidy, easy to use facility with excellent security. Very friendly and helpful staff as well. Will definately use again if needed and will highly recommend.
First class facilities and great customer service. Strongly recommended.
Great storage company. Reasonable prices. I thought the place was manned, but it's not. This surprised me somewhat. But the process is simple all done by email. They send a code which gives access 24/7. Some other places charge you for access. I can highly recommend UK Storage in Gosport, Hampshire. Will use again if I need storge again.
Friendly reliable service, always someone to assist and resolve things quickly, would use again.
The unit was secure, clean, and with easy access at all times the people I spoke to were very helpful, I used the unit to store all my belongings as i was between house moves would highly recommend them and i would use them again.
Simple, Cost Effective and Stress free experience working with UK Storage Company Yeovil. I have recently had a locker space for 5 months as I was between homes and this new facility was very easy to access, clean and the staff at the end of the phone were always extremely helpful. Great storage company to go with in the Yeovil area, would highly recommend.
Good value, clean, safe and secure storage and great customer service.
The facility is clean and secure. Very easy to speak to the team via the telephone and during every contact they have always been friendly and most helpful.
I needed storage for an undetermined period of time in the Bridgwater area and found UK Storage. The facilities are dry and clean and the security (signin/out) process is very good. The staff are always friendly and helpful and my goods were 100% secure and safe. Highly recommend to anyone looking for short or long term storage.
Highly recommend. Matt, Ryan and the team were extremely helpful and professional with fast and helpful responses throughout. Would definitely use again and suggest anyone else to do the same.Highly recommend. Matt, Ryan and the team were extremely helpful and professional with fast and helpful responses throughout. Would definitely use again and suggest anyone else to do the same.
Good clean secure site
We found the UK storage very easy to use both online and the phone. It’s a clean well run site and secure. We would use it again should the need arise.
Really easy to deal with, great staff, couldn't ask for more.
Found storage nice and clean and very well lit and equipment to help if needed staff all way ready to help
24hr access and good prices. They offered the best deal in the area, after I called 5 other storage companies.
Had a storage unit here for 18 months and have been extremely happy with the service and facilities provided. All our stored property has been kept in excellent condition and damp free. I would have awarded 5 stars if the access hours were more extensive however this is an issue emulating from an over zealous planning constraint and not UK Storage. Highly recommended.
For the first contact I spoke to Ryan, over the phone, who gave me a detailed description of the prices, offers and facilities avalable at the Bridgwater branch. When I eventually needed to use the storage facility, Josh was on hand to help with all my questions. During the whole period, starting from the first phone call, lasting over 3 months, and renting three units overall, Josh and Julie could not have been more helpful. Will not hesitate to use them again.
I would say the huge positive for us was to be able to place and store our items at UK Storage Chard and forget about them, being safe and secure, in the midst of a very difficult and complicated house move, the dates and timings of which were by no means certain. My whole experience with UK Storage can be summed up as one of feeling there were a solid, reliable and friendly organisation, and as said, in the middle of a lot of stress and uncertainty that was very much appreciated.
The customer service team are the best The units clean and secure giving a feeling of being safe. No one on the team could have been more helpful nice and sympathetic Cant fault them Thank you
Got a storage locker with these guys, accommodated.me at really short notice. Customer service was excellent and the Worcester facility was really clean and easy to access.
This is the second time we have used this company for storage. The staff were very help full and explained everything we needed to know, site was clean and secure and storage units clean and dry and they supplied covers for bed, sofa, ec
Having never used a storage container before, I was a bit anxious about the entire process, but didn’t need to be. Staff were friendly, helpful and really efficient. Phone was always answered promptly and any questions that I had was always dealt with straight away. Would highly recommend to anyone, and if I ever moved again would definitely use you again.
Extremely clean premises and unit . Heating was installed as we moved in January and our furniture was in perfect condition after 6 months with snow , no sign of dampness . Definitely recommend
When my Mother passed away we had to store the contents of her bungalow,we organised this with the team at uk storage while we we travelling to Gosport from Hertfordshire this was all completed on the move with no problems, the team also suggested The size of the unit which was perfect.The units were clean an well organise, when the time came to empty the unit the completion of the agreement was also seamless.would recommend this site to anyone who needs storage, thanks again to a very professional team. Richard,Hertfordshire
Excellent customer service. Very prompt in setting up contract and giving entry codes. Very clean storage. Pleanty of parking and able to reverse right up to entry doors to load/unload. Pleanty of trolleys available for transporting belongings. Workmen I met on site were really helpful and cheerful. Although I have never used a storage facility before so have nothing to compare it to I think it would be difficult to get better as they have thought of everything to make using the place easy. Would definitely recommend.
I needed storage at short notice and the Redruth site was close to home. The staff were very friendly and helpful on the phone, they take the security of the site seriously, the site was very clean as was the container. Really professionally run and customer focussed service, well done.
Can't praise enough, from first contact to closing the account no hassle. Nothing to much trouble from all the staff when contacting them. Storage facility and units spotless and very secure. Will be using again in the near future
Great storage for our house belongings, flexible with time, want units and easy to access.
Great storage unit. Easy to access using a gate code. Very helpful staff always ready to assist if needed.
Very friendly staff. Never had any problems whilst using these facilities.
A very efficient service, no hassle and completely safe all my worldly goods were in their safe keeping.
Great firm booked two storage units provisionally which later on didn't need no problem for this company they refunded my deposit immediately.
Quick communication, secure units and fantastic rates with the discount. Highly recommended, thank you.
very good company easy to deal with and 8 week half price deal good deal . Have used couple of units various sizes solid and dry and clean , easy access generally although some units a little more difficult to get to if heavy loads but plenty of variety of units with easy access. On downside is gravel drives so if using sack trolley to move stuff need good size tyres otherwise dragging through gravel hard work .
fantastic service all round,very helpfull staff, clean and tidy storage units, would recommend and use again, thanks for all your help
Excellent facility, very easy to set up over the phone and online. The units themselves are clean and vary in size as to your requirements. The staff were extremely friendly helpful and efficient and I would recommend this storage company to my friends and family
Clean units at a good price. Easy to book and 24hr access for the first month
Excellent, efficient and friendly service from a very helpful staff team. All business was arranged over the internet and by phone, so very convenient for me. Between homes, I stored the majority of my large goods for just under 4 weeks in what was a very clean unit which also proved to be weather proof. The cost of the service, which also included furniture covers was very reasonable and the security seemed well managed. I would recommend this company without hesitation.
I would definitely use UK Storage again. I was advised what units to use to suit my need. Everything was done by telephone which was great as it was done in my time, to suit me. The lock is mine to keep or I can sell on if anyone wants it. But the staff are SO patient (believe me they really are!!) Also I got money back This is an honest brilliant company that I would gladly recommend to anyone.. X
Why rate a storage unit you may say, how boring. I dont rate things at all so this a first for me even if they are good. However UK Storage saved the day for me very quickly with guaranteed value and security. I was made homeless due to personal situation an required storage for my personal belongings, within less than 24hrs I had a storage of the right size in a very secure yard with good security. Thanks guys
Moving from London to Cornwall, I needed somewhere to store all my worldly goods while house hunting. The UK Storage Company offered what I needed; secure, dry storage not in some old shipping container. I booked ages in advance, as my move was delayed, but they cheerfully reserved the units I thought I needed and responded very quickly when it turned out that my needs were bit different. Not only that, but they were able to rearrange the planned units when I arrived with a removal lorry which was a bit large for the site. I have been impressed with their flexibility and customer service, and would recommend them to anyone else who needs a place to keep their stuff whether short or long term.
I stored a load of excess furniture papers, photographs, pictures, you name it, for roughly two years at Cardrew Way. During that period my property did not suffer at all from the ravages of time and the damp, Cornish atmosphere. The company's staff are always available on site by phone to deal with any problems and I cannot recommend them too highly for their friendly and professional approach to their clients.
good for storing stuff
I must say what excellent service was provided by UK Storage they were excellent from day one sorting out storage at such short notice always there for any enquiries and nothing was too much trouble for them I would recommend them to family and friends and would use them again
This is a very good company throughout Would highly recommend
Prompt service, excellent customer service and safe storage. All I could ask for
Just started using the UK storage company for our big move. It's very clean and tidy with great security. It also has a lift which is a great bonus, as when we moved to Kidderminster we used a different company and it had no lift going upstairs.
Easy to use and really friendly staff. Would recommend.
We used them while we were in between houses. Our stuff came out as it went in. Helpful staff.
We used UK Storage for our whole house contents, the lockers were clean and tidy. Thank you.
I had to use them at short notice and booked it online. REally nice staff on the phone and we were happy there.
The team were really understanding of my situation and really helped me out. All went well. Would recommend.
Good storage and a good price. Would use again.
Really clean and neat. I was (surprisingly) impressed by it all, a good operation.
What a courteous bunch, sorted it all so quickly and easily. Really helped when I was stressed with my house move!
It was really useful to declutter my house while I was selling it. FINALLY sold it and it was easy to close down and I got my refund really quickly.
Nothing was too much trouble and I was trouble LOL! Really clean and tidy I was really happy with it.
Rented storage for a few weeks until my new place was sorted. Was really professional and easy to use. Would use again.
Units were spacious and used when I had to sort out my Mum's gear. Ended up staying longer than I planned but wasn't a problem. Really friendly staff, great customer service.
Clear and easy instructions stored for a while opening offer was good wouldn'y hesitate to use again
Easy unloading and loading. Lift was really useful and plenty of trollies available. Only used on a Sunday so didn't see anybody else! Staff friendly on the phone.
Fitted the whole of my three bed house in their big room, removals guys put it in and took it out so can't comment much more on that. But staff great on the phone and deal was the best I could find. Would use again.
Found the 24 hour access really useful, especially when I moved my stuff out. Prices were good and the staff were always friendly and helpful on the phone.
Nice and clean
Very very helpful highly recommend
Easy, Clean, Safe, Accessible – That is UK Storage Company’s facility. We elected to store our furniture at one of their depots for three months whilst we moved house. The staff were helpful, friendly and efficient and we found the whole process very ‘user friendly’. We would recommend them to anyone.
Good value storage facility
A safe,clean and easy-to-use building
I have never used a self store facility before, but after my experience with UK Storage Company, I would use their facilities again. I found the staff friendly, polite and helpful at every turn. I really got the impression that the service they could give meant more to this small company, than just making money, and keeping their units "working". Their terms and conditions seemed to me to be more than fair, and were really stacked in the customers favour anyway, add to that a willingness to be flexible and accommodate the clients needs if at all possible, and it strikes me you have a formula for success. Your reputation should grow as satisfied customers pass on their recommendations.
Difficult to elaborate about storage because ultimately you store "stuff". What you can speak about though is friendly service, helpful advice etc and U.K. storage do very well in these departments. I am very pleased with the service I have received and would recommend uk storage.
We have recently used uk storage for storing our belongings between house moves. We were very happy with the professionalism of staff and their helpful manner on the phone. The process was very straightforward to set up and to closedown and our belongings were safely and securely stored with no weather or damp damage. We would definitely use them again.
Exemplary customer service from beginning to end. Storage straight forward to use and very competitively priced. Highly recommended.
I used the storage facilities when going through a separation. I found the storage very clean and very accessible. I could add or take things away when I needed and help was just a phone call away. I would recommend to any one for short or long periods and price very reasonable.
Trouble free service and support over the last 2+ years with all of our goods that were in storage remaining in perfect condition
Great customer service, everything is always so easy to do. Happy to add or remove storage as I need it with no fuss. Storage unit are clean, secure and easy to access on a clean and tidy site.
Very good indeed. 24 hour access for the first few weeks worked well as we moved stuff bit by bit. Similar for the last few weeks as we moved stuff out. Admin staff easy to deal with over the phone and knew answer quickly to everything we needed. Would use UK Storage again and recommend to others.
I have to say I got excellent service from the UK storage company. Everything went smoothly & effortlessly. Got my code & keys for entrance, never had any problems. I would definitely use them again & I have referred my friends & family to them.
Needing a storage facility in Plymouth then don't waste time looking elsewhere. My Wife and I needed a storage unit locally for an unspecified time. I contacted UK storage among others. I was delighted with their quote and brilliantly flexible terms and approach to business. On occasions where I needed outside of hours access for a nominal charge no problem. The unit was clean, water tight and well. signed as was the whole site. At the conclusion of my rental following my move to France my account was in credit. This was promptly refunded to my bank account with no chasing. Evey member of staff who I spoke to was a great ambassador for the Company. All in all based on my experience UK Storage Company will take some beating. I highly recommend them and thank them for a great experience.
I have used this storage facility on three occasions over the last two years, and the standard of not only the facilities, but the customer service is outstanding. Staff at this company clearly all have the same high level of training, and have superb interpersonal skills. Any queries, no matter how small, are no problem. Not sure about something? Give them a call. In addition to this, the level of security awareness is second to none. Across the board, this company has not let us down, and I do not hesitate to recommend them.
Excellent service from the team at UK Storage Co. I had to arrange storage at very short notice for the summer and was able to sort out all the paperwork electronically and move in within an hour. The unit and whole compound were spotless; storage secure and any questions I raised by email were answered quickly and comprehensively. I will definitely use them again.
Moving house is stressful enough, we were downsizing and needed storage to hold belongings until we knew what was staying or going. These guys were great, brilliant communication, easy process and when we needed to downsize our unit they were very helpful in arranging this too. Entry to the unit easy to use and we are very happy with the service and price.
I used UK Storage Company's Plymouth City Centre site near Cattedown to store items during a house move. I was genuinely very impressed by the whole service provided. The customer service team were very helpful, friendly and amenable, the service was quick and easy to set up over the phone, the unit was far better than I was expecting and kept all of my items dry and safe. The 24-hour access was unbelievably useful and it was easy to add / remove this feature. When I was done it was a hassle free process to end the service and the team were just as helpful as they were at the start up. All in all a brilliantly run service, I would, and have, recommend this to anyone needing a storage solution! Thanks UK Storage!
Great service, helpful people; I highly recommend the UK Storage Company. Give them a try. You won't be disappointed. I've already passed their details on to a friend of mine!
Fantastic experience. They have great customer service and great packages: including (at time of purchase) free 24 hour access for the first month to help move in to the unit. Very friendly staff and clean units with a competitive price. Would highly recommend!
I used UK Storage for a couple of months in-between house moves. They were fantastic and great value for money - their admin support is fast and effective and the facility itself was clean and very secure, with helpfully placed trolleys by the entrance. I would absolutely use this company again, and recommend them highly.
A positive experience. Convenient, easy to use facility. The customer service is excellent. Staff always sound genuinely cheerful on the phone.
Very easy to set up and use, units clean with great access and trolleys always available
Friendly staff are great to deal with, both locally and at their head office accounts department. UK Storage delivers a refreshingly personal service and I would recommend them to anyone needing a storage solution.
I would absolutely recommend this company when it comes to storage. Their prices are reasonable, the units are easy to access, and the staff on the phone were helpful every time I needed to call them. I wish all companies had the same mentality as these guys when it comes to customer service!
Secure storage with easy access and excellent value. Very helpful, friendly staff and quick and easy to set up, all arranged over the telephone. Completely hassle-free. Thoroughly recommended.