UK Storage Company Reviews

Latest Reviews

See what our customers are saying about our service

Swindon

GREAT EXPERIENCE! So helpful, great service, I was very stressed and this was so easy which really helped me in a difficult situation. Great team and excellent facility in Swindon.

RuthD-183

Swindon

SELF STORAGE FACILITY. HIGHLY RECOMMEND. Well run self storage facility. Clean, good signage, toilet facilities and impressive security. Always someone at the end of the phone to answer any queries.

AnnmariaB-1

Swindon

Excellent service. I passed 2 months experience of UK storage it's been absolutely fantastic, very helpful, very pleasant and very polite. I would recommend this to anyone to use.

Steven Breslin

Swindon

Very clean units. Easy to access. Great customer service.

maureen.ferlito

Swindon

The entire process from the initial enquiry through to exiting the facility was very straight forward and stress-less. Superb prompt, clear communication. The facility is exceptionally clean and well maintained with ample parking and trolleys to be used to carry your items to and from the rooms. Highly recommended and will certainly not hesitate to use again.

Micarella

Swindon

COMPLETE STORAGE Excellent service , available in many locations of the country. Polite and helpful , not left hanging on the phone immediate response . Full cover and reassurance when booking , would certainly use again

DianeP-171

Swindon

Used UK Storage in Swindon while my daughter moved home. Found the whole process simple and straightforward. The service from the team in the "office" was great and they even spotted that I had emptied the room, but not confirmed with them, to cancel.

Steve Thompson

Swindon

amazing service and a very clean unit.

Rachel Tasker

Swindon

The guys at Swindon UK Storage company were great. So efficient when I originally enquired and very quick to get the storage unit ready for me and to issue my notice period when I contacted them. Very good service

Rachael Pike

Swindon

Excellent value for money and a wide range of unit sizes.

Andy Pike

Swindon

WILL DEFINITELY USE AGAIN! Great service, refund at the end processed immediately, easy to get hold of and premises spotlessly clean.

JaneB-716

Swindon

Staff are always really lovely on the phone, always clean and tidy.

Sharai 77

Swindon

The storage was arranged by my kitchen supplier so I have never visited the facility but in all my dealings with them they have been very helpful and there systems enabled me to close the account with no problems once my new kitchen wa delivered, very pleased.

Colin Litter

Swindon

Very efficient service. Initial set up of storage being made available, access to the site and payment was all done very quickly and smoothly. Storage facilities were very clean and well lit. We were using it to store my daughter's university belongings during the summer holiday. Location for us was handy being on the west side of Swindon, so we could pop along anytime to add/remove items . Terminating use of the storage facility was also handled very efficiently.

NoelR-14

Swindon

EXCELLENT STORAGE. I looked around at various brands. This one was the average priced but more importantly was so easy to use. It was clean, bright, secure and I can't recommend it enough. Staff are easy to contact, and there is nothing not good about the facility. I was in one if their units from May-End of June, a huge thank you and well done.

AndyP-639

Swindon

Team were brilliant, so helpful all the time and very accommodating. I would recommend the Swindon storage facility, easy to use and the team are always on hand if you have a query.

Jo Dixon

Swindon

This is the second time we have used this company for storage. The staff were very help full and explained everything we needed to know, site was clean and secure and storage units clean and dry and they supplied covers for bed, sofa, ec

Andy

Swindon

SHORT TERM SOLUTION, GREAT SERVICE. Excellent service and secure premises. UK Storage helped us out at really short notice and I would highly recommend.

AlisonG-371

Swindon

Very clean and tidy, easy access , would recommend it . Cheapest site in Swindon at the time

Paul Nutley

Swindon

The service we received was first class. We had a problem initially in setting the start date on line having reserved a slot a few days earlier. One phone call and it was resolved efficiently without any fuss. The storage suited our needs and it was a great way to store items with no hassle whenever we needed to add or take from the store. Closing the rental was as easy as setting it up and, once again the team members came across as professional and keen to help. There was a refund due at the end of the rental that was paid within days, what more could you ask for.

Paul Bennett

Swindon

Great storage. Had to store some household items for a few months whilst we did some internal works. UK Storage were super helpful and available throughout - providing access and assistance whenever it was required. Could not recommended them enough.

Kim

Swindon

GREAT STAFF AND FACILITIES. Really helpful, friendly and efficient staff. Clean and organised facilities. Thanks for an easy, pleasant experience.

TomF-318

Swindon

Excellent service at a great price I needed a garage-sized unit for a few weeks. UK Storage were competitive and quick to respond to my enquiry. Both check-in and out were done online with no issues, the building was clean and bright and there were plenty of trolleys available. My first choice for the next time I need storage.

Steve Brady

Swindon

I have now used them twice and couldn’t be happier with the service I received. Always happy and helpful, prompt to respond to queries and the service has been exceptional. The unit is safe, secure and well thought out - would highly recommend !!

Jo Wilson

Swindon

Storage seems such a simple matter until you come to do i. You expect that one remover leave stuff therè and then few months later a other pick it up, no sweat. In reality you need access for items you suddenly realise you need. You need to unpack and repack. UK storage made this simple with easy access by pin to the site. Emma, Nick and the team even made the one problem i had, a door dropping and sticking closed, a simple matter to resolve. Good price as well.

Laurence Sams

Swindon

Good prices. Good site, clean and well lit. Good introductory offer. Prompt communication. What more could you ask?

Steve P

Swindon

I would highly recommend using this storage company as I found them extremely helpful and polite whenever I needed to speak to someone. They were the best value for money after looking at other storage companies- I had 3 units and they were all very clean. I would definitely use them again.

Lorraine Woods

Swindon

UK STORAGE SWINDON WOW WHAT A GREAT FACILITY. GREAT VALUE AND EXCELLENT CUSTOMER SERVICE. We were really messed about by the people buying our house with dates to complete, which meant we had to keep putting off Uk storage Swindon until we really needed it. They were so understanding and even kept a large ground floor unit with easy access for us. The whole set up was easy to use with plenty of access. It made moving out and in a lot less stressful as you could take your time moving. The systems to pay work well and they were very helpful over the phone. Great job UK Storage Swindon.

SarahE-67

Swindon

Excellent customer service. Because of the road closures struggled to find. Gentle man on the phone was very helpful.

A Hossen

Swindon

When looking for local storage units, UK Storage Swindon by far exceeded its competitors - Good location, Competitive prices, 24 hour access and good communication. The booking process was quick and easy, and the site was clean. Easy and safe access. Would recommend to anyone needing storage.

Nick Daultrey

Swindon

We have been very pleased with the way the UK Storage Company, has helped us in many ways. To have a clean and safe environment, to be able to access your unit is very important. To have equipment ready and available for your use, we found was very helpful. The whole experience was great, I would definitely use this company again.

Linda Ellis

Swindon

Storage isn't exciting but I got lucky....... I found that I needed storage back in December of 2019. Having searched around I decided that UKStorage was my best option. The whole booking process was simple and after discussing my needs I settled for a medium sized unit on the 1st floor. Access to the compound and the building was very simple and the proximity of the lift to my unit was excellent. The unit itself is well maintained and any time I have had to get in touch the phone was answered promptly and whoever I spoke to was always very helpful. no longer needing storage I handed my unit back on a Monday afternoon around 15.30. By the time I got back home, around half an hour later, my account had been closed and a refund arranged. I didn't expect a refund, I gave up the unit before my month was up , but that was my choice. Should I need storage in the future, to coin a phrase.......................I will be back............. Thank you to everyone on the team

Eric Parsons

Swindon

UK STORAGE UNIT Excellent facility. Very easy secure access. Very affordable given the discounts on offer. Very easy to book up online. Would recommend this facility to anyone.

SteveH-1389

Swindon

Easy to use and the team are always available at thee end of the phone to assist with any problems.

Mark Collins

Swindon

Would use again and recommend them… Excellent clean facilities and great personal service. Easy to use and if you need help (can’t remember passwords etc) they are very easy to contact (no long queues on the phone) and they were quick, friendly and efficient to respond to emails etc . Couldn’t fault them and I’d definitely use again

Susie

Swindon

Very good and secure clean tidy and easy access at all times would recommend them highly

Richard Goodenough

Swindon

We needed storage at short notice due to emptying my parents house. Having no experience with storage companies I did a search of those available in Swindon and started making enquiries. UK Storage responded very quickly to my initial enquiry and quoted a really good price with an initial discount. They clearly explained what I was getting for my money and how the pricing worked. The staff were really helpful and friendly and always answered my queries in good time. When it came to taking out the unit the process was all done on line and was simple to understand and quick to complete. The unit felt secure as did the whole complex and was clean and tidy. We found getting in and out easy and once we had finished with the unit the process for ending the contract was again simple. We would definitely use UK Storage again - their customer service was excellent, their staff friendly and helpful and the whole process simple and painless. Thank you!

Stephanie Venn

Swindon

We found this facility to be perfect for our needs. Location and access were ideal. The booking process was clear and straightforward with a wide range of storage options (and a welcome discounted initial rate). The facility was clean and appeared well maintained. All contact with staff was courteous, friendly and helpful at enquiry, during use and on completion. We would use again - thank you UK Storage!

Bev Tydeman

Swindon

WONDERFUL STORAGE SOLUTION! What a great solution! So much stuff to sort through as we prep to move but no time to go through everything ahead of marketing the house! Professional and clear process all supported bya wonderful friendly and efficient team. Storage site is well setup and secure. Walkways and unit itself is clean and roomy. Great parking and flatbed trolleys being available all just add to it being a positive experience. Will def not hesitate to use again in the future as needed - thank you for making things so easy

KerryB-281

Swindon

Excellent and friendly service. The team were great and on the ball at all times. They set everything up while I was still overseas. I was a little nervous as I hadn’t used storage in the UK before. Everything went smoothly and I was reassured by their professionalism. This remained true on my return. I would strongly recommend.

Joh Sullivan

Swindon

Excellent service received . Will highly recommend

Jones F

Swindon

Clean, secure storage. 24 hours access and help on hand whenever you need it. Seriously what else can you ask for?

Paul Morgan

Swindon

amazing service and a very clean unit.

Stuart Maclean

Swindon

Just wanted to say how excellent the staff and facilities are at UK Storage Facility Swindon. After a very stressful weekend with our removal company not turning up as well a myriad of other issues they not only gave us 24 hr access to take the pressure off us arranging an alternative temp storage, re-jigged the booking of the empty (but booked) storage container nearest to us when we needed additional space making unloading much easier, every time I called them they bent over backwards to help us. The facility itself was spotless with plenty of parking and trolleys - I cannot recommend them enough, having used other well known storage facilities this company is by far the best.

Andrea Dowds

Swindon

I used UK Storage for 9 months and they were absolutely brilliant. Renting the unit was easy to arrange and the staff always polite and helpful. The phones were answered without having to wait in a queue and I would definitely use this company if I ever need storage in the future.

Sarah Hotson

Swindon

We only needed a storage facility for 5 or 6 weeks to help with a house move and, never having used such facilities before, our research found that not only was the UK Storage Company building conveniently located for us, the service provided was everything we expected. The building is purpose built and it was easy to select the right sized unit with the online guide and further suggestions by phone. Access is very secure and easy once we received our code by email and text. Trolleys are provided and there is a goods lift for the upper floors, although we were on the ground floor, by choice. We were impressed by the cleanliness of the facility and the thoughtful design that meant we could move large pieces of furniture around easily. There were no lights in our unit but once the wide door was opened right back there was plenty of light from the corridor. Overall, we found exactly the storage solution and service we hoped for and would have no hesitation in using UK Storage again and recommending them to others.

Paul Mildren

Swindon

Fantastic experience. They have great customer service and great packages: including (at time of purchase) free 24 hour access for the first month to help move in to the unit. Very friendly staff and clean units with a competitive price. Would highly recommend!

Chris Kilworth

Swindon

I used UK Storage for a couple of months in-between house moves. They were fantastic and great value for money - their admin support is fast and effective and the facility itself was clean and very secure, with helpfully placed trolleys by the entrance. I would absolutely use this company again, and recommend them highly.

Angela Helvin

Swindon

A positive experience. Convenient, easy to use facility. The customer service is excellent. Staff always sound genuinely cheerful on the phone.

Lorraine Marriner

Swindon

Very easy to set up and use, units clean with great access and trolleys always available

Elizabeth Haren

Swindon

Friendly staff are great to deal with, both locally and at their head office accounts department. UK Storage delivers a refreshingly personal service and I would recommend them to anyone needing a storage solution.

Aden Jones

Swindon

I would absolutely recommend this company when it comes to storage. Their prices are reasonable, the units are easy to access, and the staff on the phone were helpful every time I needed to call them. I wish all companies had the same mentality as these guys when it comes to customer service!

Harv Grace

Swindon

WELL DESERVED REVIEW. Never having used a storage facility before I had no idea what to expect, after viewing a couple and not being happy I found UK storage,fantastic, the whole experience was made so easy in every way, very helpful staff, easy to book, value for money the facility it’s self was so clean and accessible.

EmmaC-2227

Swindon

Always helpful, answer questions politely and efficiently, have used them before and will continue to use them.

Anne Mcculloch

Swindon

EXCELLENT FACILITIES. Excellent facilities that are clean and well maintained. Easy to use access and very safe.

EveW-46

Swindon

I found the whole process easy and efficient, especially dealing with the staff. The site was very clean and well laid out. Toilets were very acceptable. All in a good experience.

Bob Seals

Swindon

Very easy to get a quote and book online. The storage unit as a whole is easy to access ,with the security being excellent. Have used this facility twice now and would not hesitate to use again whilst moving house.

Bill Milsom

Swindon

Great storage facility, first time we've used it, won't be the last.

Paula Curtis

Swindon

Difficult to elaborate about storage because ultimately you store "stuff". What you can speak about though is friendly service, helpful advice etc and U.K. storage do very well in these departments. I am very pleased with the service I have received and would recommend uk storage.

Bob Theobald

Swidnon

Storage Made Easy. Right from first contact I found it very easy to set up my storage needs, it was all done on line, we hired the room for well over a year, and got monthly invoices, When it came time to moveour stuff out, they made it easy, and repaid some of our last payment, without us having to ask.

BrianH

Swindon

Great service. Very easy to use. Although the site is not attended, access is easy & the facility is clean & well laid out. Will use them again next time I need short term storage.

Neal Glendenning

Swindon

Brilliant storage unit, always clean and just what is needed and expected. Call service and customer service is also excellent.

Nick Finch

Swindon

Convenient, easily accessible 24/7 storage facilities. Facilities are flexible offering sizes to suit all needs. Signing up was simple and straightforward and when you want to leave the process is so easy. Just a quick call and all done. You only pay for what you use and I had a refund which was a bonus. I had one hiccup when my access code failed but one call and the remote IT assistant sorted it all out so quickly. Highly recommend.

Gary Slevin

Swindon

Great prices for storage units and the staff are incredibly helpful

xCal 94

Swindon

Very happy with the service. Hugely professional staff who were very helpful when we needed extra space immediately!

Richard Russell

Swindon

Very good service. Easy to use and affordable. Highly recommended!

Samantha Barklam

Swindon

Really good service and excellent storage.

Steve Thompson

Swindon

I would like to praise UK Storage Company for their wonderful service over the past 18 months. Storage was a new experience for me and they made it so easy to arrange. Their was always a happy member of staff to answer any questions or concerns. It gives a welcome sense of relief when dealing with such a good company. I will return if I need your facilities again. Many Thanks to you all.

Linda Rolfe

Swindon

I stored my stuff here in between moving house. The whole journey and process was made simple and easy - very friendly people to deal with and they have within their team some outstanding customer service agents.... great people, great storage....good prices too.....

Quentin Clothier

Swindon

Exceptionally good experience from UK storage company. From the moment I contacted them for storage solutions and advice I was so glad I did. Our storage facility was very clean and very secure. I could always contact someone from the company if I had any queries. I would highly recommend this company for long or short periods of storage. We used Swindon branch and we stored for 8 weeks

Janet Lloyd

Swindon

Outstanding service and facilities. From booking to end of contract, UK Storage Company has provided a user-friendly service with excellent personal customer support. Their website is easy to navigate and the service they deliver lives up to their advertising of being flexible, up-front, economical and accessible. The storage facilities are extremely well maintained, being always clean, accessible and secure. There are no hidden terms or costs and no 'catch' - they really do deliver what they promise. I will be sure to use the UK Storage Company for any future storage needs.

Kim Duffy

Swindon

Great service. From the first to the final phone call to UK Storage Co Swindon the service was 5 star. Thank you UK Storage team would not hesitate in recommending to others and will return when storage is needed again. Great price too.

TrevorD-125

Swindon

Very, very helpful staff. I needed to put my belongings into storage at a very difficult time in my life and the people at UK Storage were very, very kind and helpful and did everything they could to make things a little bit easier. The storage facility is easy to use and access - especially if you pay for 24 hour access. It is clean and reasonably priced.

TracyH-298

Swindon

Very smooth and efficient service from start to finish. Clean, modern storage facility at Swindon with easy access. The office team were a pleasure to deal with.

Duncan Chapman

Swindon

Clean, secure, great staff , easy to get in and out safely, thank you

Maria Ana Brito

Swindon

Excellent service and value for money. Extremely helpful staff on the phone and nothing was too much trouble. Highly recommend.

Lizzie Threadingham

Swindon

Great service and excellent facilities. Teams are fantastic to deal with and always give consistent advice. Sales team were great too, giving the best possible advice tailored to your needs instead of pushing you for a more expensive unit. Would highly recommend over the other storage facilities out there. Great job guys.

Gemma Miles

Swindon

Excellent Storage Place - Very clean!!!

Nabil Bhimji

Swindon

This storage suited my needs perfectly. It was reasonably priced. No long tied in agreements. Ideally situated with excellent access. Trolleys and lifts all provided in a secure compound.

Shaun Howard

Swindon

Good service and facilities, competetive price. Personal access code allows 24hr access, no need to do first visit during office hours. Particularly helpful when I discovered out of hours that I needed more storage: they assigned an additional unit of the size requested over the phone.

Julian Jones

Swindon

Payment details clearly set out and account closed when required. Bank credited with small amount owing for early vacating. Storage facility could be accessed every day with personal code (but staff on hand by mobile if required). Safe, clean facility with friendly, helpful staff.

Valerie Hebden

Swindon

First time experience of storage rental. Staff were helpful throughout and unit was easy to access. Building was clean and felt safe. Would recommend.

David Shipp

Swindon

Price was fine, storage worked for me, all good.

Clive Davis